NewChic FAQ | Sitejabber

Question:

I have asked 2 questions with no response. shall i stop payment at my bank? I have asked 2 questions with no response. shall i stop payment at my bank?

Answer:

Dear Maggie M. Sorry but we can not find anything via mmanncolorado@gmail.com or 77051048, would you please check it again? Or would you please tell us your transaction id or consignee name? Hope to hear from you soon. Best regards. Newchic team

By Newchic N. over a year old

Question:

Hi , i can't find the 20% off coupon Hi , i can't find the 20% off coupon

Answer:

Dear danyla c. What kind of coupon do you need? For what product? Would you please give us more details? Or you can contact us directly with live chat about this problem: http://www.newchic.com/Contact-Us-hc10.html Best regards. Newchic team

By Newchic N. over a year old

Question:

Still waiting to hear something about my order. Still waiting to hear something about my order.

Answer:

Dear Maggie M. Sorry but we can not find anything via mmanncolorado@gmail.com or 77051048, would you please check it again? Or would you please tell us your transaction id or consignee name? Hope to hear from you soon. Best regards. Newchic team

By Newchic N. over a year old

Question:

Would like to track my order, going on three weeks! paypal order 9dd296492y4778501 Would like to track my order, going on three weeks! paypal order 9dd296492y4778501

Answer:

Dear Marianne J. Sorry for the delay, but we can not find anything via 9DD296492Y4778501. Are you sure this transaciton id is right? Or would you please tell us your order id or email address? We will check it for you. You can directly contact us via live chat, we will answer you as soon as possible: http://www.newchic.com/Contact-Us-hc10.html Best regards. Newchic team

By Newchic N. over a year old

Question:

I placed an order for 4 pairs of slippers (paypal order #77051048). the account was billed on november 15 and i am still waiting for at least confirmation of my order. mmanncolorado@gmail.com I placed an order for 4 pairs of slippers (paypal order #77051048). the account was billed on november 15 and i am still waiting for at least confirmation of my order. mmanncolorado@gmail.com

Answer:

Dear Maggie M. Sorry but we can not find anything via mmanncolorado@gmail.com or 77051048, would you please check it again? Or would you please tell us your transaction id or consignee name? Hope to hear from you soon. Best regards. Newchic team

By Newchic N. over a year old

Question:

Yes am i going to have a problem if i make this order Yes am i going to have a problem if i make this order

Answer:

Dear Ronnie G. Hello, what can we do for you? Here is the new user guide: http://www.newchic.com/new-user-guide-hc11.html Best regards. Newchic team

By Newchic N. over a year old

Question:

Where is my order 9075500001009

Answer:

Dear Gloria P. Sorry but we can not find anything via Gloria P. Or 9075500001009 or glotel1@hotmail.co.uj. Are you sure this information is right? The order id should has 8 digits, and we need the email address which you used for order or to creat Banggood account. Hope to hear from you soon. Please contact us directly: http://www.newchic.com/Contact-Us-hc10.html Best regards. Newchic team

By Newchic N. over a year old

Question:

Where is my order 9075500001009reply please to glotel1@hotmail.co.uj

Answer:

Dear Gloria P. Sorry but we can not find anything via Gloria P. Or 9075500001009 or glotel1@hotmail.co.uj. Are you sure this information is right? The order id should has 8 digits, and we need the email address which you used for order or to creat Banggood account. Hope to hear from you soon. Please contact us directly: http://www.newchic.com/Contact-Us-hc10.html Best regards. Newchic team

By Newchic N. over a year old

Question:

I ordered shoes from you and have not received a confirmation email. i would appreciate a reply. cynthia humphrey cindyleigh3@gmail.com I ordered shoes from you and have not received a confirmation email. i would appreciate a reply. cynthia humphrey cindyleigh3@gmail.com

Answer:

Dear Cynthia H. For your order 20819060, we sold out the shoes now. Letter Warm Wool Fur Lining Slip On Flat Ankle Snow Boots For Women[+Color; Black][+Size; US 8(Our Size: 39)] and the manufacture said they will give them to us on 02. December, would you please wait a few more days? Or you can choose to cancel them. Please contact us directly: http://www.newchic.com/Contact-Us-hc10.html Best regards. Newchic team

By Newchic N. over a year old

Question:

Although i would very much like to return the garment i ordered. it was ugly and did not fit, although i ordered by size, to was way too big.. i am not sending anything back to china. i am not willing to spend the money. also one of the items did not come. now what? what a hassle--i think i have to take photos of it. Although i would very much like to return the garment i ordered. it was ugly and did not fit, although i ordered by size, to was way too big.. i am not sending anything back to china. i am not willing to spend the money. also one of the items did not come. now what? what a hassle--i think i have to take photos of it.

Answer:

Dear Janet L. Sorry for the delay. For the size problem, please kindly send the photo/video evidence to http://www.newchic.com/Contact-Us-hc10.html and we will offer you the best solution in 48 hours. Best regards. Newchic team

By Newchic N. over a year old

NewChic Questions & Answers

I have asked 2 questions with no response. shall i stop payment at my bank? I have asked 2 questions with no response. shall i stop payment at my bank?

Hi , i can't find the 20% off coupon Hi , i can't find the 20% off coupon

Still waiting to hear something about my order. Still waiting to hear something about my order.

Would like to track my order, going on three weeks! paypal order 9dd296492y4778501 Would like to track my order, going on three weeks! paypal order 9dd296492y4778501

Yes am i going to have a problem if i make this order Yes am i going to have a problem if i make this order

Where is my order 9075500001009

Where is my order 9075500001009reply please to glotel1@hotmail.co.uj

I ordered shoes from you and have not received a confirmation email. i would appreciate a reply. cynthia humphrey cindyleigh3@gmail.com I ordered shoes from you and have not received a confirmation email. i would appreciate a reply. cynthia humphrey cindyleigh3@gmail.com

Can’t see your question? Ask to get answers from the NewChic staff and other customers.

NewChic Questions & Answers

I have asked 2 questions with no response. shall i stop payment at my bank? I have asked 2 questions with no response. shall i stop payment at my bank?

Hi , i can't find the 20% off coupon Hi , i can't find the 20% off coupon

Still waiting to hear something about my order. Still waiting to hear something about my order.

Would like to track my order, going on three weeks! paypal order 9dd296492y4778501 Would like to track my order, going on three weeks! paypal order 9dd296492y4778501

Yes am i going to have a problem if i make this order Yes am i going to have a problem if i make this order

Where is my order 9075500001009 Where is my order 9075500001009

Where is my order 9075500001009reply please to glotel1@hotmail.co.uj Where is my order 9075500001009reply please to glotel1@hotmail.co.uj

I ordered shoes from you and have not received a confirmation email. i would appreciate a reply. cynthia humphrey cindyleigh3@gmail.com I ordered shoes from you and have not received a confirmation email. i would appreciate a reply. cynthia humphrey cindyleigh3@gmail.com

Can’t see your question? Ask to get answers from the NewChic staff and other customers.

Where is my order 9075500001009

Where is my order 9075500001009reply please to glotel1@hotmail.co.uj