asked by
on 11/26/16Dear Marianne J.
Sorry for the delay, but we can not find anything via 9DD296492Y4778501.
Are you sure this transaciton id is right? Or would you please tell us your order id or email address? We will check it for you.
You can directly contact us via live chat, we will answer you as soon as possible: http://www.newchic.com/Contact-Us-hc10.html
Best regards.
Newchic team