NewChic FAQ | Sitejabber

Question:

I am waiting for goods i ordered in august and also early september I am waiting for goods i ordered in august and also early september

Answer:

Dear Eileen W. Sorry for the delay. Would you please tell us your order id or the consignee name or the email address which you used for order? We will check it for you. If you choose standard shipping /air parcel register, usually it takes 7-20 business days to arrive at most countries. Or you can contact us directly, we will answer you in 48 hours. Hours. Http :// www.newchic. Com/Contact-Us-hc10. Html Best regards. Newchic team

By Newchic N. over a year old

Question:

Where do you ship from and how long will it take me to get a dress?

Answer:

Dear Claire P. We have warehouse in China, USA and EU, so I am not sure where the parcel from and how long the shipping time is. Would you please tell us your order id or the consignee name or the email address which you used for order? We will check it for you.Or you can contact us directly, we will answer you in 48 hours. Hours. Http :// www.newchic. Com/Contact-Us-hc10. Html Best regards. Newchic team

By Newchic N. over a year old

Question:

Hello, i placed my order for shoes on 8. 21. 16. and they were on back order. i emailed back and ask until when. no answer yet. but my account was charged for them same day. Hello, i placed my order for shoes on 8. 21. 16. and they were on back order. i emailed back and ask until when. no answer yet. but my account was charged for them same day.

Answer:

Dear Zrinka J. Sorry for the delay, would you please tell us your order id or the consignee name or the email address which you used for order? We will check it for you.Or you can contact us directly, we will answer you in 48 hours. Hours. Http :// www.newchic. Com/Contact-Us-hc10. Html I am sorry for the delay, but for the hot -sale product, maybe we have to wait longer. Hope for your kind understanding. Best regards. Newchic team

By Newchic N. over a year old

Question:

How can i find out when my order will ship? i received no email or anything from newchic. i did however see the payment taken from my credit card. How can i find out when my order will ship? i received no email or anything from newchic. i did however see the payment taken from my credit card.

Answer:

Dear Noemi B. Sorry for the delay, would you please tell us your order id or the consignee name or the email address which you used for order? We will check it for you.Or you can contact us directly, we will answer you in 48 hours. Hours. Http :// www.newchic. Com/Contact-Us-hc10. Html On the top of the Newchic page, there is menu called " My account", click there you can see " View orders", there you can see all your order status. Best regards. Newchic team

By Newchic N. over a year old

Question:

Hi there i ordered a pair of white sandals on 13 august and they still have not arrived can you please tell me when i can expect them?

Answer:

Dear Robin D. Would you please offer us your order id or the consignee name or the email address which you used for order? We will check it for you. Or you can direcly contact us: http://www.newchic.com/Contact-Us-hc10.html We will answer you as soon as possible. Best regards. Newchic team

By Newchic N. over a year old

Question:

Need tracking link site because i need my order asap. please send link i can click on to get into tracking site. my email is desant3@aol.com. Need tracking link site because i need my order asap. please send link i can click on to get into tracking site. my email is desant3@aol.com.

Answer:

Dear Sophie D. For your order 17436064, sorry to inform you that there is no tracking number, it was shipped via standard shipping. Usually it needs 7-20 business days to arrive, would you please wait a few days? If you can not get it on time, please contact us again. Http :// www.newchic. Com/Contact-Us-hc10. Html Best regards. Newchic team

By Newchic N. over a year old

Question:

I am trying to track my order. i was told it was shipped on august 17th but i cannot get onto the tracking site. the link that was sent to me is invalid and i couldn't click on it. my order number is 17436064. help, please. we need this item. thank you sophie desantis I am trying to track my order. i was told it was shipped on august 17th but i cannot get onto the tracking site. the link that was sent to me is invalid and i couldn't click on it. my order number is 17436064. help, please. we need this item. thank you sophie desantis

Answer:

Dear Sophie D. For your order 17436064, sorry to inform you that there is no tracking number, it was shipped via standard shipping. Usually it needs 7-20 business days to arrive, would you please wait a few days? If you can not get it on time, please contact us again. Http :// www.newchic. Com/Contact-Us-hc10. Html Best regards. Newchic team

By Newchic N. over a year old

Question:

I'm interested in knowing who to thank for my awesome gift that i received today... my tracking number is lt 055 522 995 cn thankyou so much. please get back with me i would appreciate it :) I'm interested in knowing who to thank for my awesome gift that i received today... my tracking number is lt 055 522 995 cn thankyou so much. please get back with me i would appreciate it :)

Answer:

Dear customer, Sorry to inform you that we can not find it, are you sure the tracking number is right? Maybe you can offer us the consignee name or the email address? Best regards. Newchic team

By Newchic N. over a year old

Question:

I placed an order on the 9th august 2016 via paypal for$205.30. which has been paid to you but i have not received any confirmation from you even after after sending two e-mails no response to same! please can you let me know when i will be receiving my order no17299532? thank you virginia I placed an order on the 9th august 2016 via paypal for$205.30. which has been paid to you but i have not received any confirmation from you even after after sending two e-mails no response to same! please can you let me know when i will be receiving my order no17299532? thank you virginia

Answer:

Dear customer, For your order 17299532, we noticed that you are willing to wait for the product Vintage Women Short Sleeve O Neck Floral Printed A-line Loose Dress[+Color; Green][+Size; AU 18(Our Size: 2XL)] Thank you for your patience, have a nice day! Best regards. Newchic team

By Newchic N. over a year old

Question:

I received my order with the wrong items delivered. has this happened to anyone else? did they resolve the issue? I received my order with the wrong items delivered. has this happened to anyone else? did they resolve the issue?

Answer:

Dear Angela B. Deeply sorry for the mistake, would you please send us the photo of the wrong item? We will check it for you. Also we need the order id and more details. Please contact us directly via http://www.newchic.com/Contact-Us-hc10.html Best regards. Newchic team

By Newchic N. over a year old

NewChic Questions & Answers

I am waiting for goods i ordered in august and also early september I am waiting for goods i ordered in august and also early september

Where do you ship from and how long will it take me to get a dress?

How can i find out when my order will ship? i received no email or anything from newchic. i did however see the payment taken from my credit card. How can i find out when my order will ship? i received no email or anything from newchic. i did however see the payment taken from my credit card.

Hi there i ordered a pair of white sandals on 13 august and they still have not arrived can you please tell me when i can expect them?

Need tracking link site because i need my order asap. please send link i can click on to get into tracking site. my email is desant3@aol.com. Need tracking link site because i need my order asap. please send link i can click on to get into tracking site. my email is desant3@aol.com.

I received my order with the wrong items delivered. has this happened to anyone else? did they resolve the issue? I received my order with the wrong items delivered. has this happened to anyone else? did they resolve the issue?

Can’t see your question? Ask to get answers from the NewChic staff and other customers.

NewChic Questions & Answers

I am waiting for goods i ordered in august and also early september I am waiting for goods i ordered in august and also early september

Where do you ship from and how long will it take me to get a dress? Where do you ship from and how long will it take me to get a dress?

How can i find out when my order will ship? i received no email or anything from newchic. i did however see the payment taken from my credit card. How can i find out when my order will ship? i received no email or anything from newchic. i did however see the payment taken from my credit card.

Hi there i ordered a pair of white sandals on 13 august and they still have not arrived can you please tell me when i can expect them? Hi there i ordered a pair of white sandals on 13 august and they still have not arrived can you please tell me when i can expect them?

Need tracking link site because i need my order asap. please send link i can click on to get into tracking site. my email is desant3@aol.com. Need tracking link site because i need my order asap. please send link i can click on to get into tracking site. my email is desant3@aol.com.

I received my order with the wrong items delivered. has this happened to anyone else? did they resolve the issue? I received my order with the wrong items delivered. has this happened to anyone else? did they resolve the issue?

Can’t see your question? Ask to get answers from the NewChic staff and other customers.

Where do you ship from and how long will it take me to get a dress?

Hi there i ordered a pair of white sandals on 13 august and they still have not arrived can you please tell me when i can expect them?