Hello, I placed my order for shoes on 8. 21. 16. And they were on back order. I emailed back and ask until when. No answer yet. But my account was charged for them same day.

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Hello, I placed my order for shoes on 8. 21. 16. And they were on back order. I emailed back and ask until when. No answer yet. But my account was charged for them same day.

asked by Zrinka J. on 9/1/16

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Newchic N. [NewChic Rep] · Answer 1 · 2016-09-18T06:32Z

Newchic N. [NewChic Rep]

on 9/18/16

Dear Zrinka J.

Sorry for the delay, would you please tell us your order id or the consignee name or the email address which you used for order? We will check it for you.Or you can contact us directly, we will answer you in 48 hours. Hours. Http :// www.newchic. Com/Contact-Us-hc10. Html

I am sorry for the delay, but for the hot -sale product, maybe we have to wait longer. Hope for your kind understanding.

Best regards.
Newchic team

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Hello, I placed my order for shoes on 8. 21. 16. And they were on back order. I emailed back and ask until when. No answer yet. But my account was charged for them same day.

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