Hi Penny -

Our clinical study showed an increase in both length and thickness. However, some customers have reported that they did experience more length and less fullness. It's hard to know how we will respond individually. So the adage, "Results May Vary" is quite accurate for all personal care products. Please know that is your are not satisfied with our product we will take care of you. We offer a 100% Lifetime Performance Guarantee. There is no timeline on refunds or exchanges. Should you have a moment, please visit our website under the Frequently Asked Questions. Thank you so much for your question and reaching out to us.

Best,

Leah Garcia
Founder & CEO