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    OurTime

OurTime

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Overview

OurTime has a rating of 1.2 stars from 434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OurTime most frequently mention customer service, fake profiles, and credit card problems. OurTime ranks 53rd among Senior Dating sites.

  • Service
    105
  • Value
    117
  • Shipping
    30
  • Returns
    41
  • Quality
    98
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
30
View ratings trends
39
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How would you rate OurTime?
Top Positive Review

“Found my soulmate”

Shirley P.
3/20/23

The app itself was a little hard to use. However, I met my soulmate and we just passed our 1 year anniversary. We are now engaged and look forward to spending the rest of our lives together. Without the Ourtime dating site our paths would never had crossed.

Date of experience: 3/19/23
See positive reviews
Top Critical Review

“Don't sign up! If it were possible to give them ZERO stars I would have!”

Al S.
11/24/24

A week after I signed up, I couldn't log in anymore, their customer service is useless, they end up transferring you to a "tech" that wants $85:00 to start. Tinder is just as bad (already deleted my account) Plenty of fish is a scam also. The only site I had luck with was match

Date of experience: 11/24/24
See critical reviews

Reviews (434)

Rating

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Reviews that mention popular keywords

customer service (57) credit card (27) phone number (18)
Thumbnail of user allowell1
Massachusetts
1 review
0 helpful votes
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November 24th, 2024

A week after I signed up, I couldn't log in anymore, their customer service is useless, they end up transferring you to a "tech" that wants $85:00 to start. Tinder is just as bad (already deleted my account) Plenty of fish is a scam also. The only site I had luck with was match

Tip for consumers:
Nope

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: November 24, 2024

Thumbnail of user dand2641
Texas
1 review
0 helpful votes
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December 23rd, 2024

I had an account on Ourtime. I hid my profile. The next day, I noticed it was unhidden. I hid it again. The next day, I notice activity on my account. I find another man's picture on my account. Some of my pictures were still there and my profile summary was there. The person was texting with women. I texted one woman and said the person texting her was a fraud. (Did it on my phone). When I got home, I was going to text the other women he was in contact with. However, my account was locked. I sent an email to Customer-Care. They told me I was banned because I violated the Terms and Conditions. I responded as to how I violated the terms when I'm the one who was violated. They said the judgement was final. Apparently, the security for the site isn't very good. Because MatchGroup owns both Ourtime and Match, my Match account has also been locked.

Date of experience: December 17, 2024

Thumbnail of user avonhaden
New Jersey
1 review
0 helpful votes
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December 9th, 2024

Buyer beware! I am 5'9" as a woman that's pretty tall and so I like to date men who are at least my height. I'm also 55 but a young 55 so I don't wanna date somebody over 60. Someone suggested this website OurTime and ourtime tells me that if I pay for a subscription I can filter the things I want and don't want in a mate and that the things I mark as "deal breakers" like they have to be over 6 foot tall, live within 50 mile radius of myself and can't be over 60 years old won't show up in my feed. Well I'm here to tell you I fell for it and I paid a hefty subscription price and guess what folks… All I get is men who are shorter than men that live 4-5 hours away from me and are 65 years old! It's the exact opposite of what I wanted. Matter fact I've had no matches or seen any man in my feed that's over 6 feet tall and lives close to me under the age of 60 this is the biggest scam ever and right after I write this review I'm going to PayPal to try to get my money refunded. Do not fall for this website and if you do, do not pay any type of subscription thinking that you're gonna have better choices by paying and being allowed to use filter filters they don't work it's a scam, and you don't get the man!

Products used:
None of the products worked because none of the men in my feed matched what I had signed up for

Service
Value
Returns
Quality

Date of experience: December 9, 2024

Thumbnail of user ricke297
Colorado
5 reviews
10 helpful votes
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October 18th, 2024

I was blocked from their site 1 day after creating an account. All i did was log in and looked at several ladies profiles. I "liked" a few of them but git busy doing other things. I tried to get on the next day and they had blocked me. They said for confidential reasons they would not tell me why.
I'm sure glad I didnt subscribe.

Service
Value

Date of experience: October 18, 2024

Thumbnail of user carolxyz16
Florida
1 review
0 helpful votes
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October 28th, 2024
• Updated review

I heard from then 5 days ago after seems like after a month of games. They would get me back on site and they were sorry. More games. Joining something else

Tip for consumers:
Stay away

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: October 28, 2024

FRAUD
October 18th, 2024
• Previous review

To end with OUR TIME AFTER 5 Days of telling me to rejoin decided to tell me they didnt want me because I violated terms of use. They never mentioned what I violated, and I have no idea what it could have been since I am courteous and polite to member, didn't lie in my profile. I wasn't let go until my credit card wouldn't pay protecting me from fraud then all of a sudden, I get kicked off. Maybe I had more than 1 profile. Our Time from what I hear has a reputation of keeping old profiles to make it look like they have more people so perhaps they use their own fraudulent practices against innocent people who have big mouths. Good Riddons.
'

Products used:
none

Service
Value
Shipping
Returns
Quality

Date of experience: October 18, 2024

Thumbnail of user peterd2486
Turkey
1 review
1 helpful vote
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September 30th, 2024

I'm more impressed with MyUkrLady.com
I've already got a few dates there even though I have only been a member for 3 weeks. As for Ourtime, they are only busy with ripping money out of poor 50+ year old suckers, who believe that a 20-year-old girl can fall for them. I know it sounds harsh but the bitterest truth is better than the sweetest lies. So I just want to spare you a disappointment. Don't get hurt emotionally and financially by Ourtime scammers.

Service
Value
Returns

Date of experience: September 30, 2024

Thumbnail of user zippy757
Virginia
1 review
0 helpful votes
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August 28th, 2024

I am constantly getting messages from scammers. If the profile picture is that of a very attractive woman, it is almost certainly a scammer. I have never seen a higher percentage of homely and fat women on any dating website. What are these women thinking? Who wants to date a fat unhealthy woman? I just canceled my membership. Save your money.

Value
Quality

Date of experience: August 28, 2024

Thumbnail of user kara.steward1
Iowa
1 review
1 helpful vote
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September 15th, 2024

I found my account hacked right away. People were sending messages from my account to someone else without me noticing it

Tip for consumers:
OurTime treats victims like they are the scammers and lets the scammers keep doing their scamming! Terrible! Avoid this site!

Products used:
OurTime for 3 days.

Service
Value
Quality

Date of experience: September 15, 2024

Thumbnail of user christinem3316
Illinois
1 review
0 helpful votes
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August 27th, 2024

There are some members on this site who are under 50. Ran across a few in their 30s. This site promotes for members 50 and over. Need to filter out the ones who don't meet age requirements.

Date of experience: August 27, 2024

Thumbnail of user robl693
Texas
1 review
1 helpful vote
  • Send Message
July 3rd, 2024
Verified purchase

Yes there are some real people on the site but it is loaded with fake profiles, scammers and bots. Owned by MatchGroup, Unless you pay extra for "boosting" you get buried. More scammers than usual due to the higher vulnerable age group. It was a waste of $25

Tip for consumers:
Not good for finding a partner for a relationship

Value
Quality

Date of experience: July 3, 2024

Thumbnail of user arlingtonguitars
Texas
1 review
2 helpful votes
  • Send Message
July 16th, 2024
Verified purchase

As others have mentioned, this site is horrible. They have fake profiles, there are women on there that are professional hookers, other women looking for Visas to the US, I had at least 10 women ask me for money and a place to live. Multiple women asked me for personal information. Many women on the site are still married. They AUTO charge your card for every mouse click and then it's $150 for a six month subscription and then women who don't pay CAN'T respond to your unless you PAY MORE. Horrible, horrible site.

Tip for consumers:
As others have mentioned, this site is horrible. They have fake profiles, there are women on there that are professional hookers, other women looking for Visas to the US, I had at least 10 women ask me for money and a place to live. Multiple women asked me for personal information. Many women on the site are still married. They AUTO charge your card for every mouse click and then it's $150 for a six month subscription and then women who don't pay CAN'T respond to your unless you PAY MORE.

Products used:
Dating Service

Service
Value
Shipping
Returns
Quality

Date of experience: July 16, 2024

Thumbnail of user georgez592
Indiana
1 review
1 helpful vote
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June 16th, 2024

Our Time doesn't even come close to what they promised. I found all they want to do is sell you upgrades so you can be seen isn't that why we joined in the first place! Half of the responses seemed fake. One lady that I texted with for a while and things seemed ok. We were getting ready meet when she had to go out of town unexpectedly for business. She texted me and asked for me to send her some money so she could finish her business and she would repay me when she returned! Lol When I tried to cancel, they told me I could cancel anytime but no refund would be issued and i had paid for a one-year package.

Service
Value
Returns
Quality

Date of experience: June 16, 2024

Thumbnail of user dennism1559
North Carolina
4 reviews
3 helpful votes
  • Send Message
June 17th, 2024

I was a long time member of Ourtime. What a mistake! So many of the profiles were expired or non- existent. Communication was difficult at best when a contact was made. After contact was made, the contact " ghosted" me. I'm convinced I was talking to a computer. Truthfully, Ourtime is a total waste of time and money. Simply stated, Ourtime is a scam.

Service
Value
Quality

Date of experience: June 17, 2024

Thumbnail of user bgary484
Kentucky
1 review
0 helpful votes
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July 7th, 2024

These filthy bastards stole money off my account, ourtime are goddamn crooks, has no customer service, don't screw with this goddamn app.

Service
Value
Shipping
Returns
Quality

Date of experience: July 7, 2024

Thumbnail of user suzanb51
California
2 reviews
6 helpful votes
  • Send Message
February 20th, 2024

I joined this site last nite. I posted a nice profile and legitimate recent pics, chatted with a few people, sent some likes, and paid for a six-month subscription. I tried to log on to my account, and it says you've been blocked from this account. I joined 13 hours ago, and I'm blocked for nothing. I sent an email as they have no phone number. I knew it was a waste of time, so I phoned my bank, and they deducted the money. I put a stop payment on it. The bank said they can remove money if they use a different name, so I have to keep checking my bank to ensure these scammers don't take my money. Please don't join this site. I'm done with online dating. Most are a scam.

UPDATE: OurTime blocked me for life after only 13 hours. I joined at night and woke up blocked. I've attached all the proof.

Date of experience: February 20, 2024

Thumbnail of user donellt5
California
1 review
4 helpful votes
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January 16th, 2024

I joined this app, hoping to make a friendship. I IBM corresponding with three men. I didn't got an email from our time slapping me on the wrist. Stating that I had sent questionable material to men. This was a lie. I closed on my account and will never use it again. Anyone thinking of coming to this app beware, they treat you like your toddlers. We are adults here and any conversations should be treated as such. There was nothing I ever sent these men ever. That was questionable in any way shape or form. Two men and I broke away from the app to start texting with our own phone numbers. Never once has anyone ever sent me an email such as this. I believe one of the men felt slighted. Or they monitor everything you say and make a judgment call. I'm embarrassed and angry. I will never ever use our time again. Think twice before you join.

Service
Value
Shipping
Returns
Quality

Date of experience: January 16, 2024

Thumbnail of user gw291
Canada
1 review
6 helpful votes
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November 30th, 2023

Be wary of a site that is easy to join and difficult to cancel. On the eve of subscription expiration, suddenly you will get a rush of views and likes...beware...they have women who "bump" up these elements to entice foolish men to re-subscribe. Very cynical and dishonest. Their administration will pay lip service to one's concerns and then condescend.
Bitter taste still remains in my mouth.I give it minus 10 stars

Service
Value

Date of experience: November 30, 2023

Thumbnail of user timd1028
Washington
1 review
4 helpful votes
  • Send Message
March 3rd, 2023
Verified purchase

Sent my 6 digest code 4 times then was locked out. First day. They were very happy to take my money. And bang all gone. This site is a JOKE. If you're willing to hook up with people 9 states away. Have at it and hope you don't get locked out. Funny

Date of experience: March 3, 2023

Thumbnail of user sashad82
Nevada
1 review
3 helpful votes
  • Send Message
February 19th, 2024

Our Time posts profiles that are gorgeous, handsome, beautiful, and perfect people that sends you "likes" and "messages". Cannot message back unless you subscribe at a cost of $. BEWARE if it's too good to be true.

Tip for consumers:
Scam company to make you purhase.

Products used:
Dating site app

Service
Quality

Date of experience: February 19, 2024

Thumbnail of user mariellsworth
Iowa
1 review
3 helpful votes
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August 13th, 2023

No customer Service 1. No helpful articles on their website to solve issues I am having. 2. Receive email from ourtime from someone on site and when I click on link it takes to the Ourtime site in the UK and France! Now my browser loves that site and I struggle to login on the US site. Now my browser says it's not secure!. 3. I have written forms when I am finally able to locate the correct website for US and that has not gotten my any response other than how to cancel my membership. So bottom line is they have your money so goodbye in my opinion. You will always be asked for money to every little thing, that free HOOK is jut to get your initial money then you are nothing but a dollar earned to them. Find a different dating service because this one does not benefit seniors in my opinion.

Date of experience: August 13, 2023

Thumbnail of user carolm245
New York
2 reviews
3 helpful votes
  • Send Message
December 31st, 2022
Verified purchase

I tried to check out Hinge and was automatically directed to this site I guess because of my age. I remembered not having a good experience once before, but decided to try it again. Nothing has changed! I've tried many x's to "delete selected" people I'm not interested in and they won't go away - do I really need to block them? Unsophisticated filter options. Limited profile information - where is there age and where they live when they message you? If you click on their message and then click on "profile," you cannot get back to the message without completely exiting out and starting over. Seem to be a lot of spambot profiles. I only signed up for one mo b/c of my bad experience last time and I won't be signing up again.

Service
Value

Date of experience: December 31, 2022

Thumbnail of user shirleyp951
Wisconsin
1 review
2 helpful votes
  • Send Message
March 20th, 2023

The app itself was a little hard to use. However, I met my soulmate and we just passed our 1 year anniversary. We are now engaged and look forward to spending the rest of our lives together. Without the Ourtime dating site our paths would never had crossed.

Date of experience: March 19, 2023

Thumbnail of user richardp2880
Colorado
1 review
3 helpful votes
  • Send Message
March 21st, 2023

I'm a 78 year old male, adequate looking. I've been on about a month and have had 4 coffee dates. You can separate out the scammers and fakes pretty easily if their picture looks like a Hollywood model and also if they are from out of state. For the men, shave off those darn beards and mustaches and present yourself in words (honest words) that would be appealing to a woman.

Tip for consumers:
Put in good pictures, not just whatever you can find here and there. Shave off the beards and mustaches. Have at least one full body picture.

Products used:
Onliine dating service

Date of experience: March 20, 2023

Thumbnail of user jeffa1070
Ohio
2 reviews
2 helpful votes
  • Send Message
June 8th, 2023

I set my parameters for 30 miles and daily get matches from other states or 100 miles away in my state.
Another item that is just me own peeve is how many women don't show their picture, or show their animal first. I have noticed that about 75% of the woman in my search range have animals, especially cats and dogs. I am NOT an animal person and so many women have animals that even if I were interested in them the animals turn me off. Just my issue, but makes u wonder how many women are being skipped over by men that don't like animals. That's probably fine with those women, but it sure is frustrating for me trying to find someone to spend my life with. I realize this is out of Ourtime's control.

Products used:
Ourtime

Service
Value
Quality

Date of experience: June 7, 2023

Thumbnail of user michaell6043
Canada
1 review
1 helpful vote
  • Send Message
July 24th, 2023

This site is all it says it is and more. Theres real people on this site and they contact you and if they like you they meet you and not make you waste money. I found the love of my life in 3 weeks and were both so happy. The women on here are 100% real and if they contact you its not fake. I hope more people use this site. I have tryed 9 sites and this was the only site thats amazing. Please use this site if your smart.

Service
Value

Date of experience: July 24, 2023

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About the business

Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

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