Pacas Questions & Answers

Totally unresponsive to my emails. Thankfully used PayPal so was able to open a complaint. Was a total waste of time and created unnecessary stress during an already stressful time.

While I caution using the word "scam", here's a few fun facts about PACAS: -Per label on the socks I receive, ONLY 42% ALPACA! Pacas advertises socks as 100% alpaca fleece, company email and social Media comments states 50% alpaca, website conveniently does not list fabric contents. -Pacas has claimed on IG/FB their products are manufactured in USA with alpaca fiber from Peru but no additional information is available to verify. Their packaging and website conveniently contain no manufacturing/origin information about their products. -Additionally, they have multiple conflicting statements and ads about their donations to children's hospitals and no pictures, posts, or press releases are available to support any donation claims from the company. -Since March 2022, they have accumulated 3k+ reviews just on sitejabber. Most of those reviews appear to be "verified site experience" in exchange for a coupon code and many are clearly FAKE. It appears the company is attempting to cover up real reviews from customers that never received their orders. They have also deleted hundreds of comments on social media from unhappy customers with incorrect, defective or missing orders. *See FTC site for regulations and guidelines for wool/textile labeling, "made in USA" labeling, shipping fulfillment and reviews/endorsements, as well as an online form for consumers to report fraudulent behavior and concerning business practices.

My guess is that many of the reviews are not made by real customers.