PatioSunUmbrellas Questions & Answers

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They don't replace for free they want you to p9and for shipping or send bsck thr broken one one wayor snother they are a scam

asked by Christine L. on 7/31/16

1 Answer

Betty L.

on 2/19/20

They promise warranty for life.
They do not answer calls or emails..

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More questions about PatioSunUmbrellas

What's the real story with this co. Are they true to their word or a sam. Some say cantilever is great others say material etcnot up to par. Was thinking of ordering but am now a nit leary. If problem dont want to get suck with return shipping to canada from a california co no less. Reviews are so mi xd. please... what gives with them... if unbrella is flimsy no matter what they say why bother. Help me out folks Thanks
Lots of folks say they've been promised a replacement! Not one has said they've received a replacement, or how long it took! Anybody received their replacement?
I am seeing many reviews about broken parts on arrival. Is this that common? I am glad they back the product and replace, but I am concerned about the quality if they break during shipment.

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