I have made a complaint on people claims & saved it , how do i recover it?

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I have made a complaint on people claims & saved it , how do i recover it?

asked by Lyle D. on 11/21/16

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I had booked a flight with porter airlines from Pittsburgh to Toronto, through the website- student universe. The flight was supposed to depart on Friday July 29 at 2:30 pm and reach Toronto at 3:30 pm, same day. The price of this flight was 99$ USD, I reached the airport at 12:30 pm. While looking for the gate number, I found out that the flight was cancelled. I then was directed to the Porter customer check in desk. At the check in , there were two lines with two males behind the desk. Upon waiting in the line for over an hour, I approached the man behind the counter. He then gave me two choices for my ticket- first either I take the offer of staying at hotel Hyatt Pittsburgh until the next day with a food voucher, second was to buy a new ticket at the counter with United airlines for which I will be reimbursed later. He wrote down two phone numbers for me- one Canadian and the other US for porter airlines whom I had to call and get the reimbursement for the price of the new ticket. He reassured me a couple of times that I should not worry and that as soon as I call the airlines, they will reimburse me. Thus, at the counter itself, on his computer he asked me for his credit card and charged me $472.48 CAD for the flight number UA8341 which was supposed to leave at 3:30 and reach Toronto at 4:30 pm. Even before leaving the counter, I exaplined to him that I am a student with no source of income and a lot of loan on my head.My orginal ticket was only 99$ US which I found after searching online for months. Porter have given me a gift voucher for $100 which can be used for booking a flight but no refund. Can I get them to refund me $373 extra money charged in addition to the original price of ticket?
How do I file a complaint about Usaa Federal Savings Bank. We had a refinance go beyond the lock rate deadline and they wanted to charge us a $2000 lock extension rate, even though it was no fault of ours it went beyond the deadline. I cancelled the loan and was given a contact name for complaints and the person hasn't returned any of my calls. We wasted over three months with this loan. What's my next move?
I know the dead line for responses for my complaint against my landlord and a pest control company has not arrived. But this negativity has me wondering am I going to get my money's worth? Would I have been better off going to the BBB? For free?

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Sally E. [PeopleClaim Rep] · Answer 1 · 2016-11-21T06:39Z

Sally E. [PeopleClaim Rep]

on 11/21/16

Hi Lyle - just sign into your account with your email address and password. If you don't remember you password, you can re-set it. Once you're signed into your account, you can find and finalize your claim. If you have any problems, just email support@peopleclaim.com - happy to help!

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