PetFlow Questions & Answers

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Here’s what consumers have asked with answers from PetFlow staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

How easy is it to get a hold of customer service at petflow?

Answer:

There is NO CUSTOMER SERVICE at PetFlow. Just $#*!y reps that don't care at all

By S J.
See more answers (3)
Question:

What made you choose petflow over similar businesses?

Answer:

Momentary lapse of good judgment or GOD wanted to punish me...

By S J.
See more answers (4)
Question:

Why does your autoship 10% discount not apply to fromm products?

Answer:

Hi there! While we do our best to offer discounts as frequently as possible, manufacturers always have the right to choose whether or not to participate in coupon offers. Fromm is a smaller, family owned business, and they have chosen to participate in coupon offers in a more limited capacity. I apologize for the inconvenience this may cause! You're always welcome to reach out to us at 888-316-7297, and we would be happy to check and see if there are coupons available that would apply to Fromm foods. I hope this information helps, and have a wonderful day! :)

By PetFlow C.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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