If I order a dress and its not what I thought it would be can I return it and get my money back?

asked by Samantha K. on 5/29/15

6 Answers
Thumbnail of user promg

Hello Samantha! We hope you love your purchase, but if you are not satisfied, we accept returns for a refund less a 10% restocking fee or for a full store credit as long as it is not marked final sale! Due to the seasonal nature of our merchandise, we do ask that you contact us within 5 business days to receive the return authorization number. See our full policy located on our "Returns" page. Please contact us if there is anything we can assist you with!

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Thumbnail of user amaleh

I won't recommend anybody to buy from this company. Awful material

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Thumbnail of user kaelab

Yes but it has to have the tags on it & it took two weeks to get the money back -.-

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Thumbnail of user danielley2

Yeah as long as it's not a final sale

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Thumbnail of user denaeb

Yes, I did! As long as it doesnt say "final sale" when you checked out and you follow the return instructions exactly! :)

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Thumbnail of user kkt2

Was it a sale or clearance? Has it been less than 5 business days?

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