QLinkWireless Questions & Answers

Here’s what consumers have asked with answers from QLinkWireless staff and previous consumers.

86 questions answered

2% answered in 1 day

Question:

Why don't i have access to the internet if i am supposed to get 2gb data each month and i haven't used it? Why don't i have access to the internet if i am supposed to get 2gb data each month and i haven't used it?

Answer:

You have access to everything on your phone if you want more you can go to your QLink wireless app and get more or call customer service they will help you. They are really good at helping

By Wanda H. over a year old

Question:

What kind and name of there smartphone you get for free?

Answer:

Yes, Please someone tell all of us who hate QLINK right about now! 4 months without useable phone!

By Miss E. over a year old

Question:

I'm trying to show proof of my information so i can get recertification I'm trying to show proof of my information so i can get recertification

Answer:

Try going back to Lifeline. Use that information for your recertification.

By Yvette S. over a year old

Question:

I supplied you what you asked ...now you are asking for more information ,,, why? frank day I supplied you what you asked ...now you are asking for more information ,,, why? frank day

Answer:

They are a HORRIBLE company! I would NEVER recommend them!

By Carleen B. over a year old

Question:

How do i talk someone on phone How do i talk someone on phone

Answer:

Is some cases very rare... RUN! There are other low income companies

By Sue w. over a year old

Question:

I just received my qlink phone in the mail. service was prompt; no complain t. i cant see well; the font is too small for me to use. what can i do? I just received my qlink phone in the mail. service was prompt; no complain t. i cant see well; the font is too small for me to use. what can i do?

Answer:

We appreciate your review, Doris. Click here to view your phone's user manual on our site to learn more about your free smartphone: https://qlinkwireless.com/support/phone-user-manuals/

By Robin H., CEO over a year old

Question:

My phone worn out and keeps restarting. i need a new phone.

Question:

I am having problems with mobile data, what could be the problem and how to solve it

Question:

I have my sim card but as yet, no tablet. so if the tablet is still available, i would appreciate it being shipped to me. many thanks, harold

Question:

Hi i kimberly galvan id#212511847 has been waiting for a upgraded phone for $25-$30? my phone battery gets hot and the battery charger plugin is damag

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

QLinkWireless Questions & Answers

Why don't i have access to the internet if i am supposed to get 2gb data each month and i haven't used it? Why don't i have access to the internet if i am supposed to get 2gb data each month and i haven't used it?

What kind and name of there smartphone you get for free? What kind and name of there smartphone you get for free?

I'm trying to show proof of my information so i can get recertification I'm trying to show proof of my information so i can get recertification

I supplied you what you asked ...now you are asking for more information ,,, why? frank day I supplied you what you asked ...now you are asking for more information ,,, why? frank day

How do i talk someone on phone How do i talk someone on phone

I just received my qlink phone in the mail. service was prompt; no complain t. i cant see well; the font is too small for me to use. what can i do? I just received my qlink phone in the mail. service was prompt; no complain t. i cant see well; the font is too small for me to use. what can i do?

My phone worn out and keeps restarting. i need a new phone.

I am having problems with mobile data, what could be the problem and how to solve it

I have my sim card but as yet, no tablet. so if the tablet is still available, i would appreciate it being shipped to me. many thanks, harold

Hi i kimberly galvan id#212511847 has been waiting for a upgraded phone for $25-$30? my phone battery gets hot and the battery charger plugin is damag

Can’t see your question? Ask to get answers from the QLinkWireless staff and other customers.

What kind and name of there smartphone you get for free?