QuickBooks Online Questions & Answers

Here’s what consumers have asked with answers from QuickBooks Online staff and previous consumers.

1 questions answered

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Question:

How easy is it to get a hold of customer service at quickbooksonline.com? How easy is it to get a hold of customer service at quickbooksonline.com?

Answer:

It is near impossible to get a hold of anyone. Not that it matters - online chat reps and phone reps both openly admit that they are not authorized to actually open support tickets - they can only go through pre-determined steps such as, have you tried a different browser? Have you tried clearing your cookies? - and they are not allowed to escalate an issue to the next level of support either. So basically, Quickbooks Online does not offer ANY customer support.

By Michelle M. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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QuickBooks Online Questions & Answers

How easy is it to get a hold of customer service at quickbooksonline.com? How easy is it to get a hold of customer service at quickbooksonline.com?

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