Radaris.com Questions & Answers

Here’s what consumers have asked with answers from Radaris.com staff and previous consumers.

21 questions answered

19% answered in 1 day

Question:

I have a private number that is listed with the business. i cannot access to remove. there is no access. i am on the do not call list. i called radaris and i get no help. my number is unlisted. on the do not call list and not connect to the business. i want this removed.

Answer:

I'm sure they concentrate their time helping paying customers. Have you emailed them?

By Justin M. over a year old

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Question:

How do i get my info off this site How do i get my info off this site

Answer:

Hi Alec, You will need to contact us directly at, customer-service@radaris.com. We will send you the instructions, but if you experience any issue with data verification or removal, let us know and we will be happy to help you with the process.

By Jessica M., over a year old

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Question:

How do you cancel, thank you. mary alice ramsey How do you cancel, thank you. mary alice ramsey

Answer:

Hi Mary Alice, You can cancel your subscription at any time simply by logging into your account and selecting "Membership" from the Profile icon drop-down menu at the top right. You will see a blue "X" to the right of any active membership. Clicking on this X will cancel you membership and is effective immediately. Alternatively, you can write to us at, customer-service@radaris.com, and a representative will assist you in your request. If you were already charged a subscription fee, please contact our customer service department and we will be happy to issue a refund for any unused membership. Best regards, Radaris customer service customer-service@radaris.com 855-723-2747

By Jessica M., over a year old

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Question:

Trying to remove my outdated weblinks from radarisaustralia. i cannot log in to radarisaustralia and when i registered for radaris it does not find the relevant profile. i have contacted radaris without reply. all the weblinks that come up in radarisaustralia are outdated and in particular my linkedin profile (now not public) is showing with a very outdated profile entry. really frustrated at the lack of support. Trying to remove my outdated weblinks from radarisaustralia. i cannot log in to radarisaustralia and when i registered for radaris it does not find the relevant profile. i have contacted radaris without reply. all the weblinks that come up in radarisaustralia are outdated and in particular my linkedin profile (now not public) is showing with a very outdated profile entry. really frustrated at the lack of support.

Answer:

Hi Jeanette, Thanks for reaching out to us. Your first email to us came at 3am local time this morning, so we were only able to respond 1 hour ago. We will be happy to help you. If you would, please email us the URL of the Radaris page where your information is appearing, along with a screenshot or description of the exact information you need removed in order for us to assist you further. Best regards, Radaris customer service customer-service@radaris.com

By Jessica M., over a year old

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Question:

I looked up myself and discovered errors. how can this be fixed, or does it even matter to you I looked up myself and discovered errors. how can this be fixed, or does it even matter to you

Answer:

Hi Brian, Data accuracy is very important to us, but it's impossible for us to know the correct information for every person. You can remove the errors by following our Information Control instructions to remove information. Please email us if you have any issues with the process, customer-service@radaris.com Best regards, Radaris customer service

By Jessica M., over a year old

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Question:

My name is jason bohanon in ozan,ar.what uncovered assets have found and from where in ozan,ar all sources of data needs to be check out,thank you.

Answer:

Hi Jason, You will need to run a report on a specific person to see what assets are included for an individual person.

By Jessica M., over a year old

Question:

Are the people notified who i do a background check on? Are the people notified who i do a background check on?

Answer:

Hi Cora, No, the people you run background checks on are never notified. Please let us know if you would like any help finding the information you need. Best regards, Radaris customer service customer-service@radaris.com

By Jessica M., over a year old

Question:

Need to have a monthly charge remove from checking out. cancelled the product right away. Need to have a monthly charge remove from checking out. cancelled the product right away.

Answer:

Hi Gerry, We will be happy to correct this situation for you. Please contact us directly at, customer-service@radaris.com, so we can use your email address to locate your account and make the changes.

By Jessica M., over a year old

Question:

Hi! is it possible to have my profile removed from this website? Hi! is it possible to have my profile removed from this website?

Answer:

Hi Zane, Yes. You will need to contact us directly at, customer-service@radaris.com. We will send you the instructions, but if you experience any issue with them, let us know and we will be happy to help you with the process.

By Jessica M., over a year old

Question:

I thought i had a 30 day free trial. i am on disability and food stamps. i never would have paid 25 for a subscription. i need to speak a executive. I thought i had a 30 day free trial. i am on disability and food stamps. i never would have paid 25 for a subscription. i need to speak a executive.

Answer:

Frank, I believe this has already been corrected. If not, please email us directly and we will certainly correct the mistake. We cannot correct this charge unless we have your email address or account number.

By Jessica M., over a year old

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