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Rakuten Questions & Answers

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Here’s what consumers have asked with answers from Rakuten staff and previous consumers.

83 questions answered
28% answered in 1 day
Question:

Question:

Dylanc15 max c. [ebates rep] a: hi tom, this is not normal. cash back for ebates should post within 2-3 days. please be sure to ask the next ebates agent that you work with to see if they can tell what might be going wrong based on the order information that they have.

Question:

I want to buy an item that costs $25.00 from walmart, it's online and they have a store pickups now your link says it's 19.99 so what is the procedure do i pay the full price and you send me the difference back to my cc or how does this system work and how can i know i will be redeemed?

Question:

Question:

How come when i order through ebay, they don't give me cash back after four days, i have to contact customer service every time

Answer:

Hi Tom, This is not normal. Cash Back for Ebates should post within 2-3 days. Please be sure to ask the next Ebates agent that you work with to see if they can tell what might be going wrong based on the order information that they have.

By Max C.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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