Hello,

Please know that we take very seriously scammers and improper use of our website. In order to help ensure a safe and enjoyable experience for our users we have implemented several new security features we believe will reduce the amount of scamming activity on the site.

If the person states they are in Africa, England, or Scotland (those are the usual locations), please end any communication with them. Do not do any financial transactions with them and report any names to us so we can delete them asap.

In any of these situations the person will say they are British or American and talk about coming to the states but need help from you with their payment. They say they will send over a large amount of money and then ask you to help send back the still large amount of money that wouldn't be used initially for rent. They are scammers and we are working on taking care of them.

The Report button was created so that members of Roommates.com could report another member directly to us. It is located at the top right of each members profile. If you feel a member is in direct violation of our Terms of Service (TOS) or they could be a scam artist (please see the Scam Alert), we would like to know. Pressing the Report button will notify Roommates.com immediately of an account and we will in turn investigate the account and take the appropriate action.

If you have any further questions, please don't hesitate to contact us at support@roommates.com.

Roommates.com Support

Never respond to anyone outside of the U.S. Get their full name, address, telephone number, email address, type of work they do, and which company they will be working for, their telephone number and name of person to contact. Also, ask for their pic(s). Call them on the phone to be sure it's their real phone # and ask more questions: who are they living with, why are they moving to ur area, are they married, divorced, etc. Then call the company they'll be working for to verify it's them - and confirm the type of work they'll be doing, ie, engineer, accountant. If u have any negative vibes --- move on! They should also mail u a deposit if they won't be moving in for a few weeks. Google their name, address, etc. Check to see if they're on facebook, etc. Scammers usually won't answer many questions.