I would like to know why the 3 items I'm attempting to return came up return denied. No explanation. My understanding was you were a legit company.

asked by Terri K. on 9/28/23

1 Answer
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We are a legitimate company. We sincerely apologize for any inconvenience caused by the returns process. You can contact our customer service team(https://roselinlin.com/contact-us) for checking and explain the situation in detail, including the reason for requesting return and any relevant order.

Once we receive this information, we will do everything we can to process your return promptly and keep you updated on its status.

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