Where is my dress it is for my wedding this sat? All i am reading is BAD reviews!

asked by Amy F. on 4/29/15

34 Answers
Thumbnail of user sallyh23

Get to the shops quickly. This company is a complete fraud. If you ever receive it i can guarantee the quality will be appalling. They tried to bribe me not to leave a poor review. They should be closed down. Sorry to be the bearer of bad news.

Helpful  (7)
Thumbnail of user ellens22

Better start shopping now for a new one! I wouldn't count on yours showing up, but if it does, it will be a piece of junk!

Helpful  (6)
Thumbnail of user rachelc28

You will never get it. Start looking elsewhere. They are horrible.

Helpful  (5)
Thumbnail of user kaylaa5

I suggest you buy another dress because they take forever to ship and the quality is horrible.

Helpful  (5)
Thumbnail of user michaelnvaleriec

I'd find another dress. You are going to be very disappointed when this one shows up... very small and very late.

Helpful  (4)
Thumbnail of user samantham31

Sweetie I hate to tell you but, go out to another store in your area & buy you a nice dress. Because you just got scammed by this company.

Helpful  (2)
Thumbnail of user tracys50

Buy another quick. They are a waste of time and even if you do get it, there is no guarantee that it will fit as their sizes are extremely small. Listen to everyone. Even when you try for refund they will pretend they have no recollection of what item you have had!

Helpful  (2)
Thumbnail of user gailb30

Id head out to a store if I were you! Even if you recive the dress, It may not fit. Or the quality is not there... most of there close are not worthy of your speciel accation. Its a leaning experince do what most of Us did... chuck the close in the trash and never go back. I shop online only at USA store's. Zulily or J Jill... Zulily.com

Helpful  (2)
Thumbnail of user shirleys44

Run to a store and get another! Do not count on getting the dress from this HORRIBLE company! Even if you do, it will be EXTREMELY small, will fall apart and STINK to high heaven!

Helpful  (2)
Thumbnail of user staceyp7

You'll get it months from now. Like everyone said your taking a chance in size and quality. I eventually got my stuff. Of the four shirts nothing was as pictured and only one was wearable.

Helpful  (2)
Thumbnail of user chriss249

I eventually received a refund, but wouldn't touch thus rip off rag scam for anything! As others have said, go and choose a lovely well made dress for your special day, don't wait to have your dreams smashed.

Helpful  (2)
Thumbnail of user nidyam

Wow! Very sorry to here about another victim of this company.
When I ordered my blouse it was for my classmate meeting, got it 2 months later, all broken and for a 80 pound person, I ordered sixe Xl
Never got my money back

Helpful  (2)
Thumbnail of user dianee10

My advise is have a backup! This is a horrible retailer and that's putting it mildly!

Helpful  (2)
Thumbnail of user stephaniem41

On a ship in China, not getting it for Saturday I guarantee it... Too bad you didnot come here before you ordered. This company is a scam, and you need to get your money back ASAP, before its to late.

Helpful  (2)
Thumbnail of user juliem60

I agree with all the other replies. You better go shopping. If by some miracle you did get it by your wedding, it would probably be 4 sizes smaller than what you thought you were ordering

Helpful  (2)
Thumbnail of user shannonb29

I would head out shopping for a new dress today! This place is horrible and items are not what they show online AT ALL. And sizing is awful.

Helpful  (2)
Thumbnail of user noreeno

Oh sweetie I feel sorry for you. Their shipping takes quite a while and like everyone else is stating, their sizes are for petite (and I do mean petite!) women. I did receive my order but all clothing was extremely tiny.

Helpful  (2)
Thumbnail of user candyb8

I agree with most everyone here, this place is HORRIBLE! IF you ever get your item it will be such a huge disappointment that you'd not want to see your worse enemy wear that dress! Find a new dress fast! Good luck and congratulations on your wedding!

Helpful  (2)
Thumbnail of user kristaa2

I have never received my order that I made in January. I've contacted them multiple times. They don't even respond to me anymore.

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Thumbnail of user karlac7

It took over 2 months for me to receive my items from them. It was all for my daughter's bday. Thought I would receive it when she came home from college to visit for her birthday. That didn't work. I had to go shopping at the last minute to make sure I had gifts for her. Two months later I received items and through away half of the stuff because of quality.

Helpful  (1)
Thumbnail of user path50

Still waiting for items I ordered in Sept 2014. They are supposed to be refunding 80% of what I paid. Haven't seen that either. Go get a dress.

Helpful  (1)
Thumbnail of user lisaw58

I just ordered a starfish infinity bracelet for a penny with free shipping, and like my previous several orders, it only took about 2.5 weeks to get to me on Canada. I've only ordered jewellery from them, but it's always arrived, exactly like the pic and always on time. Good luck, I'd buy a back up dress just in case though!

Helpful  (1)
Thumbnail of user margotl1

What size and style do you need? I have two daughters and myself. It would be faster & easier for us to loan you a dress.

Helpful  (1)
Thumbnail of user sherif18

You would be wise to move to plan B for that dress. This is a Chinese conglomerate. If you ever receive it, it will be barbie sized.

Helpful  (1)
Thumbnail of user alisonb20

The quality is NOT good. Sorry. Their clothes are good for very young girls that don't care about quality. They are cute

Helpful  (1)
Thumbnail of user paulettep1

Go to Betsy Johnson outlet online now. You will get an up to date wedding dress about$200

Helpful  (1)
Thumbnail of user lilak1

OMG go find another dress fast, This company is a scam. You won't get dress or refund. If you get dress it will be a piece of crap. You can NEVER get anyone on phone, and email replies are a joke! I'm so sorry, good luck & congrats on wedding

Helpful  (0)
Thumbnail of user sharonl31

Forget about getting your dress and look for another! This company is a TOTAL SCAM!

Helpful  (0)
Thumbnail of user gregt18

Dont bother with them get your money back ASAP!

Helpful  (0)
Thumbnail of user suziep1

Hi Amy, as I said in my review I have been waiting for my 4 items since October 2015. They are impossible to deal with and so hard to contact. They have emailed on a few occasions saying they were refunding my money but I am still waiting. I would strongly suggest if you paid using pay pal that you open a dispute with them to at least try and get your money back. I would never use or recommend this dodgy company to ANYONE.
Good luck
Suzie

Helpful  (0)
Thumbnail of user helenm55

I am so very very for for your situation. As, mostly, everyone else. States this company is a TOTAL SCAM - they take your money upfront and then basically only send what you've ordered if they feel like it. Half of my order was 'out of stock' or 'discontinued' 5 WEEKS after I'd ordered and ONLY AFTER I'd HOUNDED them via their website to access customer service. (My first customer service rep, Hector, after daily - abet with the massive times delay - suddenly disappeared, never to return and when I submitted a brand new complaint I was assigned a new rep. It is USELESS to fight this company - I have reported them to the Attorney General of Massachusetts and even to the United States Attorney General's office - they cannot be makde to comply with ANY usual legal business practises because they are in CHINA.
FYI the quality of the clothing I did recieve was HORRIBLE and I'll bet doesn't meet ANY Fire safety standards! PLus the sizes are TRULY TINY. Most American females over 8 years old couldn't fit into this clothing.
Kiss your money goodbye and POST YOUR ISSUES TO THEIR FACEBOOK PAGE! I HAVE SLAMMED THEM REPEADLY ON THEIR OWN SITE BUT HAVE YET TO BE BLOCKED.

Helpful  (0)
Thumbnail of user aliciah6

Go shopping. You are going to need to buy a Wedding Dress Barbie (any style), some sewing pins and/or pushpins, a small amount of pig's blood, and a chicken foot. And while you are out you may as well pick up another wedding dress for yourself.

Helpful  (0)
Thumbnail of user iglikag

Write your questions to the customer service and track the order number, check the carrier.

Helpful  (-1)
Thumbnail of user feliciag5

It takes about 2 weeks for me to get my orders. Use the email option for customer service to inquire.

Helpful  (-1)

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