Sammy Dress
Questions & Answers

How do u get in touch with these people I ordered my stuff a while ago it still say shipped out and no tracking number the phone number I called has a busy signal what do I do

Asked by McKenzie N. on 11/25/2015

34 Answers
Jan E.11/26/2015

I got emails too from them after filing a fraud complaint with PayPal, which is what I used to pay them. ONLY then did they send me an email asking me to close the complaint and offered me 3.47 on a 25+ order. Paypal did refund my money. SO I would suggest you go to who you used to pay them, IE: credit card, paypal, bank, etc and file a fraud complaint against them so that you can get your money back. Even when Sammydress did contact me and I responded, they still did not follow up with another email. Chalk it up to a learning experience. I just wish more people would check AND believe the reviews on this scam company. They really need to be taken down!
matthew r.11/26/2015

I have had a couple of emails from them since posting on here but ive not replied to them, i went straight to paypal after not recieving and joy trying to get through to their customer services. If you paid by credit card or paypal contact them and they will get you your refund
George h.11/26/2015

Dear Sammydeess victim. You are delusional if you think you will ever ever ever get your shipping from Sammydeess. It's a scammmmmmm. Do yourself a favor by calling your credit card and get your money back before its to late.
Leah G.11/26/2015

I'm so sorry to inform you that you have been scammed I had the same problem back in October when I ordered from them for my birthday the dress came late on top of the fact the they never had the dress from the jump they ended up pattern making the dress it came out horrible I mean horrible one sleeve was longer than the other the fabric was terrible not even close to the pictures they advertised it was the worst experience of my life the best thing to do is file a complaint with BBB but I don't think Sammy's dress is an accredited business...
nellie p.11/26/2015

My order been sense aug the 8th no order as today. My daughter got 2 items last week but still missing 3. She order 5 item and still waiting on the other 2. She is a 2x and when she got the items. The 2x fit my granddaughter witch is a size 10. On my order they say send the order number and I do and they say the order number does not match. So I'm out of money and clothing
Malika M.11/26/2015

I had success posting a review here and submitting a ticket on their website. I received a full refund and the merchandise I ordered... which was crap...
Gloria H.11/26/2015

McKenzie, I suggest you open a ticket with them. I had to do that, they respond in about 24 hours, then you can work out something with them. It's a slow process, but I did finally get my items.
Amanda M.11/26/2015

If you make a claim ticket at the bottom of the website and then fill their email everyday with a one sentence response on your claim ticket they will finally respond back. I would write haven't heard from you. Still haven't heard from you everyday until about 5 days later I got a reponse from them.
Alex M.11/26/2015

Very difficult, they eventually got in touch after I complained about them on this site and I got a refund.
Marcie T.11/26/2015

This place is a scam... I called my credit card company and stopped payment... I advise you do the same order in October and took my money and never received merchandise

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