asked by
on 12/19/15Dear customer,
As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP.
For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Hoping issue can be resolved as soon as possible.
Not as long as it will take to get your money back IF you receive the item at all. Everything is crap and not as described. Do yourself a favor and locate your item through a company that is responsible. The only good reviews must be planted by employees. LISTEN to the comments here and run away from this company as fast as you can!
VERY! Do not order from them. I still haven't received an item and it's been 3 months and you can't get a hold of anyone to find anything out all their stuff comes from China and is cheaply made
Just DO NOT ORDER from Samydress. Clothes suck and the sizes is so far out its ridiculous. You will never get a refund or to swap sizes is really not worth the hassle. It is easier to burn the clothes and call yourself an idiot for ordering from Sammydress. Stay away
Abso-Freaking-lutely! Try 3 to 4 months
Yes. I waited for a dress and paid expedited shipping and it was still 50 days before I got it but that was just one time. The cothing however is good quality depending on what you buy. Sizes run small I am a solid size 2 and I learned the hard way you have to buy a size up from your normal small medium and large also some things you can purchase on ebay and the shipping is cheaper and faster.
It took about two months. Do not buy from Sammy's Dresses. Just a rip off.
Yes. So long that you may die before your order shows up. I received a response and an inbox message from someone at Sammy dress and they haven't responded. It's been 2 weeks. I ordered my stuff back in October.
Well I've been waiting since August! I have had a refund but they insisted that they had still sent the item.
Yes it is and you may not even get your order at all and then the size will be 2 times smaller than you.
Yes! I ordered my item on 9/22/15 and never got it. It took over a month to get a refund for this. Do not order from these people. Facebook should block them and PayPal should not support them! Thieves and very shady!
Please don't order. Delivery will take long and the quality is cheap.
First of all, don't make the same mistake as thousands of others have. Sammy dress is a scam. U don't get what you order. It's all cheap handmade articles from china that are nothing like the pictures and a large would fit a 3 year old. Its true, its all too good to be true and it took me 2 months to get my order and of the 15 shirts I ordered, I can't wear not one of them and they are all falling apart.
The reviews are all true they take the longest time to be delivered you can find these clothes on other sites so I would recommend that's what you do
I ordered in August and never received anything but a bunch of BS from them. They finally tried to offer half back and told them no. I finally disputed charges with my credit card company and the cc company. Gave me the full refund in a week, This appears to be a very scandalous company and would recommend not buying anything from then,
Months. Simply DON'T order anything. Poor quality, you may not receive anything at all, they have no way of contacting the company.
Yes. We paid extra for the 6-8 day shipping. Items did finally arrive 20 days later. Dresses were very disappointing. We have certainly earned our lesson.
My first order took 4 weeks my second order took three months.
Do not buy from thieves
Yes I placed my order Nov 7 I still haven't received my order yet I've called left request and did what ever I had to do but nothing I only took them less than 2days to take my money so I will never but anything else again
It's terrible they make you pay for express shipping and it still takes long that's if u even receive your item trying to fight to get back what's yours in the first place it's all Chinese people who don't care much and barely understand
Yes, very. If you get it at all.
If you want horrible customer service if your in no hurry for your order like around 6 months if you would prefer to order out of the country then go ahead be stupid. If you want awesome customer service fits true to size then try Magnolia, The Mint Julep, Tee for the Soul cost more but worth it
Took over a month and the items looked nothing like what I ordered, customer service is non existent and you have to pay for shipping to CHINA if you want a refund. Do not order from them! It's a scam and awful! They take looks from other sites and send a cheap copy of them. Stay away!
Please save yourself a favor. DO NOT ORDER from Sammrdress AKA SammySCAM
It has been since the first week of September t sent my order, this is now December 20th and I still have not received my item they email me to send them information on it which I have and I still have not got my order.
It varies I've had things in few weeks some in a few months always order two sizes up from what you want. The sizing is appalling
Yes the delivery is long it took at least 8weeks for my dress to arrive and other people a lot longer
Yes the shipping is long it is coming from China Singapore. It took about a month in a half. I had to send copy so of my id and the last for of my social security
Super long... Their website is a lie regarding the delivery time. I am still waiting for my order hoping it will arrive before Christmas.
Why don't we join forces and sue this company. This company should not be permitted to run its business.
I did a lot of online shopping and this is the only company that has a very poor service. Yes it's cheap but it's also cheap quality. You get what you paid for.
Like you may never get it.
Yes I waited over a month for two shirts. Then the shirts didn't even fit the person I bought them for. Please don't order from this site.
I've ordered twice from them and always paid extra for expedited shipping. I think it's about 3-7 business days, and I have always gotten my items on time. If you choose standard or free shipping then yes, I think it's about 1-2 months to receive.
I ordered on Aug 19 and never received. After putting in 4 tickets with sammydress they we're willing to either refund 11.00 out of 30.00 ( so they could pay for their cost of the items). Or I could send them another 15.00 and they'd reship the order. With a little research I found out they flip all c. C. and d. C through PayPal. I contacted PayPal and my bank and they physically took the full amount back from them. DO NOT ORDER FROM THESE PEOPLE. THEY ARE A SCAM...
It took just 3 - 4 week
Yes no matter what shipping you chose, I have been waiting since August 10th for my last order still haven't received it.
Yes, it takes at least a month if you have selected regular shipping. During holidays it takes even longer.
I never received my order and customer service is non existent. I would caution you against ordering anything from them.
Yes it takes a long time that it makes you feel like you got robbed...
I have not received the item at all, it's a fake website
Yes takes over a month
Yes. When I finally got the dress, it was very poorly sewn. I got a refund through PayPal.
I had a rush order, paid extra for that. I think it took almost 2 weeks, I was fine with that. Not OK with how insanely small the clothing is though
It's extremely long! I thought I did myself a favor by paying for expedited shipping thinking that it would come between 3 and 7 days I was completely wrong my items came in entire month later even after I paid extra for extra shipping they just stole my money and sent my items when they felt like it
They have nice stuff the problem I had was when I placed my order it said will ship in 3-5 business days wrong that was a lie they didn't ship out until 1 month later and even once they ship it that can still take months to get it only good thing I can tell you is cute stuff the prices are cheap but they get you with the shipping and you don't know u til your paying for it I love my boots I orderedbut I won't order from them again just be cautious I hope this helps you keke
You will not get anything from them. It's a big scam!
You will be lucky if u receive what unordered. I never did.
Yes but my first item came in 7 days. It's usually the items in less demand. But if it's a high demand item it can take forever
Yes and some things may show up on time but even if you pay for quick delivery.
Yes, very very very very long! I believe if I had not posted here and sent out tweets and posted on other social networks, it may have been longer than 2 months.
You wont get your order i was scammed otta300 $ good luck
Well I paid for three to seven business shipping on the 9th and they are telling me it won't be shipped until the 29th.
Yes and it cost to much and the clothing quality is poor dont order from them.
It takes a few months for sure quality is cheap and the sizes are incorrect I ordered an extra large and it fits my younger brother who wears a small but it fits him tight it's the worst company ever
Well... I ordered something in October and haven't seen it yet. Don't order from them!
As others have stated, DO NOT purchase from this company! The clothing runs extremely small, the quality is very poor, and it takes a quite a long time to receive the order. I paid for expedited shipping and it still took about 4 weeks. Their response? They shipped on time; they cannot control shipping with the postal service, shipping carriers, etc. once items are shipped. You have to pay to return the items back to China, which costs more than the merchandise.
Yes
Yes very long! It's been 120 days for me since I ordered, still no product or money back for me! DO NOT ORDER FROM THIS COMPANY! They are based in China and do not communicate very will with you! Never again will I order from them!
SHIPPING IS RIDICULOUS... I DONT THINK THEY REALLY SEND ANYTHING... IVE BEEN WAITING SINCE BEG OF SEPTEMBER, HAVENT RECEIVED ANY ITEMS YET... IVE OREDERED OVERSEAS BEFORE NEVER HAD SOOO MANY PROBLEMS... HEED THE WARNING
Yes the wait is long, thats if your stuff ever arrives, they string you on for months saying it in the mail and they wont do anything until a full 90 day period has passed, then they only offer you a store credit, not a refund, then when you threaten to take it further they give you a partial refund, I am waiting on a refund for something I ordered on 29 august, I am now waiting on there answer as to why they only refunded partial, DO NOT BUY FROM SAMMY DRESS, THEY ARE A RIP OFF
This is a very bad company to deal with! They will try to steal your money! You better make sure you write everything down and use PayPal! So you can get your money back! Zaful has the same items and you don't have to pay shipping!
YES, as in forever and eternally long.Or better yet: as in you-will N E V E R - receive your item nor your money back long.
Shipping is usually late, because items come from China. Most likely they will be wrong with poor quality. You have to pay return shipping to China... very expensive. Communication after sales is almost impossible. Do not take chances.
I paid for a tracking number, and it seems it only took a few weeks to get my order.
Considering it took nearly 4 months to get the product... what do you think?
Definitely very long. Takes months to get there. And then if the stuff fits, your lucky, and most of the time it does not look like the picture.
Hell yes! And nothing fit or looked like the picture!
I always pay for 6-8 days shipping always been on time! Happy shopping :)