asked by
on 3/22/17A: A: Hi Rhonda. I'm sorry to hear that. I've checked our account from ticket #1281029 and it seems that the account has already been closed and the ticket has bee resolved in January including your refund. Do you have another account that is active with Scribd that showing a pending? If so, please email us again at help@scribd.com and include your email that is registered with Scribd so that we can check this account for you. Thanks! -Donni, Scribd Customer Support