Scribd Questions & Answers

Here’s what consumers have asked with answers from Scribd staff and previous consumers.

100 questions answered

9% answered in 1 day

Question:

Why did i even subscribe..please i want to cancel my subscription how do i go about it? Why did i even subscribe..please i want to cancel my subscription how do i go about it?

Answer:

Hey Abe! We definitely want to look into this for you. Can you please email the details to us at help@scribd.com so that you can connect with one of our support specialists? They have the tools to assist you and stop any future charges. Thanks!

By Scribd S., over a year old

Question:

What are the "unlimited audiobooks " limited? What are the "unlimited audiobooks " limited?

Answer:

Hi Danielle, you can read all out Unlimited reading with Scribd here: http://bit.ly/2lQrOM3. You can always email us at help@scribd.com with any questions or concerns too. Our team is here for you!

By Scribd S., over a year old

Question:

I am a horror fan. is stephen king and dean koonz available? I am a horror fan. is stephen king and dean koonz available?

Answer:

Hey Vicki, great question! We do a several titles by Stephen King and Dean Koontz available as both e-books and audiobooks! We offer a 30-day free trial to all new users. We hope you check us out to see if Scribd is a good fit for your reading habits. Thanks!

By Scribd S., over a year old

Question:

My scribd subscription expired in oct 2018. but my citibank (india) credit card is charged $8.99 (rs. 648 inr) on 6th of may and june 2019... My scribd subscription expired in oct 2018. but my citibank (india) credit card is charged $8.99 (rs. 648 inr) on 6th of may and june 2019...

Answer:

Hey Srinath, we definitely want to look into this with you. Can you please email the details to us at help@scribd.com so that you can connect with one of our support specialists? They have the tools to assist you and stop any future charges. Thanks!

By Scribd S., over a year old

Question:

I was trying cancel subscription so many times but always seeing error. i am not interesting in the subscription I was trying cancel subscription so many times but always seeing error. i am not interesting in the subscription

Answer:

Hi there! We are more than happy to help you with this. Please email us at help@scribd.com, then update your review with your ticket number and a member of our team will reach out to you shortly. Thanks!

By Scribd S., over a year old

Question:

Im having problems updating my payment method. anyone else? Im having problems updating my payment method. anyone else?

Answer:

Hi there! A member of our support team can definitely look into this for you. Please email us at help@scribd.com, then update your review with your ticket number and a member of our team will reach out to you shortly. Thanks!

By Scribd S., over a year old

Question:

I always check out a membership before buying and there are lots of negative comments on sitejabber.com comment?

Answer:

Hi Barbara! Please feel free to email us at help@scribd.com with any questions or concerns, our support team is more than happy to assist you. Thanks!

By Scribd S., over a year old

Question:

Why are you stealing from my bank account? i did not sign up for your monthly service and demand my money back. lowest of the low scumm Why are you stealing from my bank account? i did not sign up for your monthly service and demand my money back. lowest of the low scumm

Answer:

Hi Andre, it sounds like you have an active Scribd subscription. Please email us at help@scribd.com to connect with our support team so we can resolve this for you right away. Thanks!

By Scribd S., over a year old

Question:

I never signed up for scribd membeship but the have been charging me 7pounds montly for over5 mounts by my debit card I never signed up for scribd membeship but the have been charging me 7pounds montly for over5 mounts by my debit card

Answer:

HI Ines - We apologize for any confusion, our support team is happy to help you with this. Please email us at help@scribd.com and a member of our team will reach out to you shortly. Thanks!

By Scribd S., over a year old

Question:

Good day - i noticed that there is an amount going of my bank account for scribd inc - i have no memory of ever subscribing to scribd - please help as

Answer:

Hi Daleen- I'm sorry to hear about your unexpected charge. Please email us at help@scribd.com so we can locate the charge in our system and issue a refund. Thank you!

By Scribd S., over a year old

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Typical questions asked:

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Scribd Questions & Answers

Why did i even subscribe..please i want to cancel my subscription how do i go about it? Why did i even subscribe..please i want to cancel my subscription how do i go about it?

What are the "unlimited audiobooks " limited? What are the "unlimited audiobooks " limited?

I am a horror fan. is stephen king and dean koonz available? I am a horror fan. is stephen king and dean koonz available?

My scribd subscription expired in oct 2018. but my citibank (india) credit card is charged $8.99 (rs. 648 inr) on 6th of may and june 2019... My scribd subscription expired in oct 2018. but my citibank (india) credit card is charged $8.99 (rs. 648 inr) on 6th of may and june 2019...

I was trying cancel subscription so many times but always seeing error. i am not interesting in the subscription I was trying cancel subscription so many times but always seeing error. i am not interesting in the subscription

Im having problems updating my payment method. anyone else? Im having problems updating my payment method. anyone else?

I always check out a membership before buying and there are lots of negative comments on sitejabber.com comment? I always check out a membership before buying and there are lots of negative comments on sitejabber.com comment?

Why are you stealing from my bank account? i did not sign up for your monthly service and demand my money back. lowest of the low scumm Why are you stealing from my bank account? i did not sign up for your monthly service and demand my money back. lowest of the low scumm

I never signed up for scribd membeship but the have been charging me 7pounds montly for over5 mounts by my debit card I never signed up for scribd membeship but the have been charging me 7pounds montly for over5 mounts by my debit card

Can’t see your question? Ask to get answers from the Scribd staff and other customers.

I always check out a membership before buying and there are lots of negative comments on sitejabber.com comment?