Shilla Questions & Answers

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Here’s what consumers have asked with answers from Shilla staff and previous consumers.

23 questions answered
17% answered in 1 day
Question:

Is the company shillas or shilla?

Answer:

Shilla Shillas and just recently yoyo prom. Hope this helps.

By Cornel G.
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Question:

Half the reviews are good and half bad! do i order a wedding dress from this site?! or any suggestions for a good uk based online store? x

Answer:

Don't do it, don't waste your money! Negative comments are spot on. Quality dire

By Sarah H.
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Question:

Sally l. i would like to ask her more information about how she's got her money back, because i have paid from my credit card as well? what should i do, go to my bank?

Answer:

Hi there, the credit card company sent me a claim form after I rang them. I provided all the corresponding emails, copies of their returns policy, a link to the website, and an explanation of what had happened. It took about a month to come back, but they refunded the whole lot without quibble, as the returns policy is basically an untruth. My credit card is with HSBC. I strongly advise anyone to take the time and effort to do this and get their money back as the website is just full of untruths and it's not right or fair to anyone! Good Luck Migle M!

By sally l.
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Question:

Answer:

With all my heart, I wouldn't go to the company. They are awful. I've never dealt with such a terrible company and the clothing is. Heap and nasty. So please don't use them. Go elsewhere! Enjoy!

By Kirsty M.
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Question:

Answer:

The dress on shilla is made to order, so it perfects fit! It made according to customer measurement.

By Shilla S.,
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Question:

I have ordered my dress and it has cost me £200 with delivery and they have not emailed me back at all and i am very scared after seeing all these reviews. my dress is meant to be champaign colour with quite a lot of sequesnces on it..

Answer:

I just can not believed how this website can carry on stealing customers money. Something have to be done! I am livid with Linda's promises to refund my £236.98 since March. I do not recommend anyone to buy from this website unless you got to much money to burn. I sincerely wished I read their reviews before I put my order in which I cancelled but still have not got my money back!

By Bertha C.
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Question:

Hello, i was wondering whether you've got a store i could go to so i could try the dresses on?

Answer:

Please please stay clear of this website HORRENDOUS

By Monica F.
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Question:

Hi, just wondering does anyone know a website with dresses like shillas that is reliable as i love the dresses on shilla but the bad reviews has put me off from ordering?

Answer:

I recommend JJsHouse.co.uk. I have ordered several dresses from them and all beautifully made. You can speak direct to one of the staff to tell them exactly how you would like your dress length etc.

By Bertha C.
Question:

Yes, i would like an evening gown but must have it in two weeks, my budget is £200.00 and i would like a chiffon material but not the cheap quality one.

Answer:

The dresses take up to a month to arrive from the Far East

By sally l.
Question:

How long does it take to get refund as i have been waiting nearly 3 weeks

Answer:

Did you ever get it?

By sally l.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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