Sims Custom Shop Questions & Answers

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Here’s what consumers have asked with answers from Sims Custom Shop staff and previous consumers.

3 questions answered
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Question:

I am wondering if the local police in tennessee will help get my guitar back as well from this awful business and owner???

Answer:

Two years now he's had my guitar and my money. When he did bother to respond to me, he lied. No he doesn't respond. Total scam.

By Paul R.
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Question:

Why is patrick sims unable to answer my request to know what happened to my guitar that i sent almost 4 years ago?

Answer:

I just filed a complaint against him with the College Station Tennessee police department. They are processing it now. I would suggest doing the same.

By Todd E.
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Question:

I have a yamaha guitar that i sent patrick in june of 2014 and i am trying not to be a problem but i have no idea what is going on i try not to email more than once a month i just want to know what's going on. robb rankin

Answer:

Did you ever get your guitar back? I've been waiting since Jan 2015.

By Scott L.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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