Sofamania Questions & Answers

Hi Joyce, considering the price point, the quality is really good. I can share with authority that at this price point you will not find the same quality elsewhere. The selection of materials/manufacture is made to exceed industry standards, still allowing to delivery a quality product at a reduced price.

Hello, most of our items ship via FedEx, the driver will attempt to leave the package at the front door, if not possible they would proceed with a mailroom or leasing office. However, the driver will not enter the residence nor assist with assembling. Thank you.

We can be reached via phone at 1.800.564.0739 or via email at info@sofamania.com I do also apologize for the difficulty in getting in touch, due to the holiday season, we are experiencing a high volume of incoming calls.

Hello Anna, do deeply apologize, to best help, can you provide me with an order number? Thank you.

Hi, curb-side delivery means that the carrier/driver will not be taking the furniture inside your place due to mainly an incredible added cost and liability should anything happen to your place in that exercise. Therefore a tracking is provided and actual follow-up in larger items to set delivery arrangements and be present at the time of delivery so you can receive it as the person unloads the goods from the truck. If not present, the driver is instructed to have a second attempt, which may delay greatly the delivery as it goes to the end of the queue.

Hello Mary! Thank you for reaching out. You may reach us at 323-=981-9789 Monday - Friday from 9am-5pm PST. Thank you -Aldo

Hello, We're open from Monday-Friday 9am-5pm PST. Please know, there may be a time difference if you're in the east coast. Our number is 323-981-9789. Thank you!

Hello, can you provide us with a model number to ensure we provide you with accurate information. Thank you!

Hello, the driver will attempt to deliver to the front door, however I would recommend contacting FedEx directly for confirmation upon receiving tracking. Thank you!

Hello, all of your mattress are compressed and box. It will indeed need to be take out of the box to expand to its according size. Thank you.