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on 9/30/20I received 7 bottles of White wine by accident. Within two days they sent me 9 bottles of Red wine to make up for the error. I drank the White wine as well.
I have to agree with all the positive feedback! I enjoy the red wines contained in their "special" offers. Hunter always exceeds my expectations and she always takes good care of my requests! Cheers!
We had 1 bottle of wine that was slightly moldy. Without question they issued us a credit on the spot.
I come from a large family. Last year at Christmas I has a case shipped to my brother's house for the holiday. Everybody raved about the variety of great wines. There was something for everyone, including a bottle of champaign to toast the holidays.
The prices are so good that I've sent people a case of wine as a gift. That was a hit!
I received 15-bottles mostly broken. Without a wink they replaced the shipment with no charge.
I once ordered an order that had 3 bottles of a wine I did not care for. They refunded my money without hesitation and I had money to spend on my next order. Gave the bottles to someone else... they liked them. Win-win. Their response time is super fast!
The first wine membership I've ever tried and love it! Or just subscribe to email list and wait for a flash sale!