How easy is it to get a hold of customer service at Splash Wines?

asked by Laura C. on 9/30/20

19 Answers
Thumbnail of user timothyb543

VERY EASY, JUST CALL THEM, NO LONG HOLDS! OR EMAIL!

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Thumbnail of user williamp1575

Very easy using their phone number or email. They are very helpful and polite even when it is your mistake.

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Thumbnail of user kbh3

"Customer service is available by phone or email or online chat. I love talking w/the reps and find they love the company as much as I do. Stellarl CR!

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Thumbnail of user christac54

Very easy - all you have to do is send an email and within the same day you will get a response, which is personalized for your question (not written by a bot).

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Thumbnail of user vincentu11

Very easy, just call the customer service number on their website.

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Thumbnail of user waynes406

I have called customer service twice and there was no problem getting a hilod of them, plus they handled my problem with out any hassel.

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Thumbnail of user robertc3312

Never a problem with friendliness, helpfulness and qiuck results.

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Thumbnail of user rodneyf76

Very easy, I've only had one instance because of delivery damage to call. It was taken care of very quickly with no wait time.

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Thumbnail of user rodneyf76

Very easy, I've only had one instance because of delivery damage to call. It was taken care of very quickly with no wait time.

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Thumbnail of user roberth2576

Couldn't be easier! Always a timely response to emails or phone calls. Knowledgeable and friendly.

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Thumbnail of user margos61

Extremely easy to contact customer service either by email or phone.

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Thumbnail of user rickb628

Very easy They helped me with a referral and when shipping was slow due to Covid in March.
They also answer emails quickly

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Thumbnail of user rickb628

Very easy They helped me with a referral and when shipping was slow due to Covid in March.
They also answer emails quickly

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Thumbnail of user johnk2326

I have not had a need to contact customer service, however, they contact me everytime I get a product. There guarantee is to replace any bottle I don't like, no questions asked.

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Thumbnail of user ernestg67

They answer emails the same day; that is how I always contact them.

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Thumbnail of user robertk1496

I have never had to get hold of their Customer Service have never needed to.

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Thumbnail of user ericc991

I've never called them, but they always email me back the same day.

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Thumbnail of user ericc991

I've never called them, but they always email me back the same day.

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Thumbnail of user sarahw833

Simple. I've sent them a few emails over the years and they always correct it and communicate immediately. I brag about them to my friends all the time!

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