Stacees Questions & Answers

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Here’s what consumers have asked with answers from Stacees staff and previous consumers.

6 questions answered

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Question:

How easy is it to get a hold of customer service at stacees.com? How easy is it to get a hold of customer service at stacees.com?

Answer:

They have an AI that you can chat with 24/7. However, it cannot help you.

By Maria S. over a year old

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Question:

Is stacees.com a scam or a legit company? Is stacees.com a scam or a legit company?

Answer:

They are a legitimate company had my dress and bridesmaid s x 5 dress were ordered and arrived were beautiful

By Alison H. on 10/25/24

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Question:

I am so hesitant to purchase my wedding dress online as i won't be able to try it on, will i be disappointed if i buy and it's not exact I am so hesitant to purchase my wedding dress online as i won't be able to try it on, will i be disappointed if i buy and it's not exact

Answer:

They asked me for exact measurements and double checked them aswell the dress fitted perfectly

By Alison H. on 10/25/24

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Question:

When you say the dress ships in 48 hours how long does it usually take to get it? i need it for homecoming before september 18th When you say the dress ships in 48 hours how long does it usually take to get it? i need it for homecoming before september 18th

Answer:

My dress was made/tailored. From start to finish (ordering and it showing at the door) it was about 15 days

By Tiffany F. on 8/29/24

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Question:

Ordered a dress, upgraded shipping and tailoring time, quoted 10 days to ship, now 18 days and not shipped. won't arrive in time. what do i do? Ordered a dress, upgraded shipping and tailoring time, quoted 10 days to ship, now 18 days and not shipped. won't arrive in time. what do i do?

Answer:

Hi dear, So sorry for that, could you please provide the order number for us, I'll check it

By Stacees C., on 4/18/24

Question:

I need to order two daughters bridesmaid dresses. they earn unable to get fitted at time. do i order us sizing? I need to order two daughters bridesmaid dresses. they earn unable to get fitted at time. do i order us sizing?

Answer:

You give them your actual size measurements then they make to fit excellent company and outfits

By Alison H. on 10/25/24

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Stacees Questions & Answers

How easy is it to get a hold of customer service at stacees.com? How easy is it to get a hold of customer service at stacees.com?

Is stacees.com a scam or a legit company? Is stacees.com a scam or a legit company?

I am so hesitant to purchase my wedding dress online as i won't be able to try it on, will i be disappointed if i buy and it's not exact I am so hesitant to purchase my wedding dress online as i won't be able to try it on, will i be disappointed if i buy and it's not exact

When you say the dress ships in 48 hours how long does it usually take to get it? i need it for homecoming before september 18th When you say the dress ships in 48 hours how long does it usually take to get it? i need it for homecoming before september 18th

Ordered a dress, upgraded shipping and tailoring time, quoted 10 days to ship, now 18 days and not shipped. won't arrive in time. what do i do? Ordered a dress, upgraded shipping and tailoring time, quoted 10 days to ship, now 18 days and not shipped. won't arrive in time. what do i do?

I need to order two daughters bridesmaid dresses. they earn unable to get fitted at time. do i order us sizing? I need to order two daughters bridesmaid dresses. they earn unable to get fitted at time. do i order us sizing?

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