Stacees

Will not really accept a return. They will tell you to pay to ship back to CHINA. They will ask for pictures of your child in the dress. They will respond to emails very slowly and attempt to drag out, then negotiate to try to get you to keep the product. Their return language on main page is very broad but deep in the site they have so many restrictions that you will not be able to return or exchange. They have a staff dedicated to not accepting returns and fighting credit card protests. Avoid this company.

My daughter's homecoming dress was beyond expectations - it arrived in perfect condition and was exactly as pictured, perhaps even more stunning in person. She got so many compliments. Shipping folds came out naturally, no need to steam. I highly recommend Stacees for any formal event and will definitely order from them again. Order number: SM*******468

They're very careful not to disclose this information in their "hassle free" return policy. I received a poor quality dress shoved in an 8 x 10 inch plastic envelope, inside out and nowhere near the size it was supposed to be. I immediately contacted them and was told they'd give me a $15 refund or I could try to resell the dress to recoup some money. They stated it would take more than 14 days to receive it (even though it was the day I received it) so I was out of luck. After many emails they were sorry "I was in a bad mood". Also the address on the return label will not accept returns so there's no address to even send it. Please, please do not buy from this deceptive company. I can honestly say I've never seen such poor customer service.

Would not recommend. DO NOT waste your money on this site. They do not stick by their returns policy. I recently purchased 4 dresses (over £400) - two which were unsuitable and damaged. They refused to refund me (even though I had written conformation that if they dresses where unsatisfactory I could return and get a refund or at least an exchange).
I was left with numerous emails back and forth repeating everything over and over. They will suggest a pathetic £20 compensation stating 'stating they don't want to waste my time or energy' - I've clearly wasted my money too. Absolutely ridiculous! DO NOT BUY.

Shopping Stacees website was easy, and fun. While we ordered my daughter's dress with base size zero, it's nice to know Stacees will do "made to order" sizing.

Size 0 - 5'5" 105 pounds

The dress shipped fast and was exactly as we expected, beautiful!

Ordered for my daughter's winter formal. The dress was amazing. Fit her perfectly. Quality was great. Super value. I have sent the web page link to everyone. Can't brag enough about the entire experience

My high school senior found your website and was excited to see so many beautiful dress options that felt unique and not available anywhere else. There were also several color options per dress. We ordered her dress in orange to go with her school's Sunset Blvd theme and then a good friend ordered the light blue version of their dress. They received so many compliments!

I ordered my granddaughters dream dress for Homecoming from Stacees. I would recommend ordering at least 3 weeks before the event. We received an email that it would arrive 2 days after the dance. She was heartbroken but had a backup dress to wear. 2 hours before pictures the dress arrived on the day of Homecoming. She was so excited. This is the second dress she has purchased from Stacees and will be ordering her Senior Prom dress also. The dresses are very well made, beautiful and the dressmakers are very talented. I was happy Cinderella made it to the Ball! Thank you.

I ordered two dresses this year (2024) from Stacees. One was for my nephew's wedding, and one was for a Gala/ fundraiser. Both dresses were beautiful, well made, and came carefully packaged inside of a reusable dress bag. I plan on continuing to wear these dresses for other events in the future. I will continue purchasing from Stacees. Their dresses are of great quality, and for being made-to-order they are very affordable! Great customer service as well if you have any questions.

It was a nightmare shopping for my daughters first homecoming dance. My daughter is very petite. No stores had her size available. We paid extra for quick shipping and alteration. It came very quickly with even a few days to spare before the dance. The dress fit perfectly and it was everything my daughter thought it would be! This company was so easy to worth with! I will definitely be ordering again next year versus shopping in store!

This was a beautiful dress for my daughter's junior homecoming court. It came in quickly and fit like a glove. I did have it custom sized as she is 6'. It looked exactly as pictured and a great value for the price!

I ordered two dresses from Stacees and was so happy with the quality of the gowns. Buying online can be scary, but I am so glad I took the chance and got two incredibly beautiful dresses without breaking the bank. I had to get them adjusted slightly, but even my seamstress asked me where I got the dresses from and said they were very high quality.

My dress came exactly as ordered and has held up great. It really made my Prom the best it could be. The customer service has also been great and they check on me every few months to make sure i'm still satisfied.

I looked and felt absolutely beautiful. The dress came quickly and with rich and luxurious quality. I'm happy to have it as a part of my wardrobe and will definitely be ordering in the future. If you're debating, don't. Buy the dress!

This China based company is a total scam! I ordered two standard size dresses that were nowhere close to the stated size. When I tried to return the dresses, that had never been worn, and with tags on, the company continually tried to state that it was "too difficult to return them" and I should consider keeping the dresses and trying to resell them myself! I will never buy from them again and would highly recommend purchasing from a reputable company. This company will take your money and give you a low quality product!

The dress was perfect for my daughter! The color was a little darker than expected but turned out even better. We paid to customize the size and that was perfect too. Well worth the minimal fee.
The only thing I wished at the time was more communication on tracking, delivery, etc.

Order was just as expected, I had contracted them with my daughters measurements and they shipped out the dress in perfect size. The material was nice. I'll be a returning customer for sure. Reference number: SM*******545

We had a great experience with this site! My daughter is very small for her age so being able to put in all her measurements was perfect. She was so happy and the dress was beautiful.
Reference number: SM*******129
Thank you

My daughter picked out her dress, the site offered step by step instructions for measurements which made it easy. The dress came right when they said it would and fit perfectly! Great quality and experience. Definitely recommend!

I wanted a Conservative dress my church wedding. This dress worked well. The only thing that didn't fit well was actually the length, but I decided against altering the train or dress and the flow of it. It looks beautiful. This dress is one that photographs very well, regardless of body type.

Purchased my dress to wear as MOB at my daughter's wedding. I chose to pay the extra (extremely reasonable!) fee to have it custom made to my measurements, including having it made as mid length instead of floor length. I received an email the next day asking for some additional measurements and it included specific info about exactly how to measure each place. Five weeks later the dress appeared in a nice bag in my mailbox. It was perfect - fit like a glove. I can't say enough good things about my experience with Stacees!

When I got engaged I started looking for engagement dresses. I browsed the web for hours. I was skeptical at first. It's hard finding good quality dresses online and trustworthy sites.Stacees has been absolutely wonderful. I ordered an engagement dress back in April and when it came it was absolutely stunning. It was exactly like the models photo. I knew then I would use them for my bridesmaids dresses. I bought my sisters bridesmaids dress this fall and when I received it I was so excited. I could see my wedding vision come to life.They are stunning dresses.
I appreciate how responsive they are. With anything I have ordered they always reach out and make sure if the measurements are correct before they proceed and they are quick to respond. The dresses are truly beautiful.

Dress was absolutely beautiful! Color was great, just what my daughter wanted. Fit was perfect. Ordering online was simple and dress arrived in time that was estimated for its arrival. Will definitely order from here again!