Stamps.com

Great postal service; my only regret is not buying stock in the company when I first starting using them about five years ago. As a small business owner, Stamps.com cover 99 percent of my postal needs.

The software is awesome but it would help if there was an integration with outlook to keep updates in both systems in sync. However, the ability to auto email my clients about returns in route adds a personal touch which makes me look even more dedicated to servicing each client. The tracking software for the Priority mail service is nothing short of spectacular and has been used several times to calm down panicked clients.

I have been a daily user since 2009, combining orders from Amazon, eBay, Etsy and my web store. As the STAMPS.COM company grew through acquisitions and mergers (e.g., Endicia), the stability of their technical platform has gone downhill. Every software update that I have installed over the past 2 years has had bugs, many of them serious. Getting to speak with a second tier technician takes at least 30 minutes and once the bugs are identified, you have to wait until the next software release for it to be fixed. Of course that next release is likely to have its own new bugs. Pathetic Quality Assurance and very frustrating as a user.

I am an attorney with a solo practice who was totally fed up with our local post office where I used to spend far too many hours waiting in line.Stamps.com allows me to produce professionally appearing stamped envelopes in seconds and to replenish my stock of postage just by the click of a computer button. Over the years I have had many conversations with stamps.com customer service people and have found them to be unfailingly knowledgeable and courteous. Stamps.com offers an ingenious, time-saving improvement to my work life. It is money well-spent!

I have been using Stamps.com for many years now. It's a tremendous efficiency rather that stand in line at the post office every time I need to mail a package or buy stamps. The website takes a little bit of work to master. Over the years I have made a ton of errors which resulted in charges, however, Stamps.com is batting 1000% in processing my request for refunds. I think their form could be a little easier, like including a drop down menu with the label number already there, but on the whole, it works very well.

Their system is very buggy... it will work for a few months on one computer, then suddenly stops working... they'll advise to change to a different browser, or state they no longer support Apple computers (thanks for that, we don't all have PCs here at our office); often their website is down. Half the time they want us to update the downloaded program, the other half the time they want us to log on and only use it online. Their monthly fees are way too high for small businesses, and their staff is hard to reach (to put it politely). If you can find another service, DO SO!

Stamps.com has been a life saver for our non-profit organization. It was exhausting printing out address labels, return address labels, and adding stamps that required a group of volunteers to handle a sizeable mailing every month. It can now be done all in one shot directly on envelopes. The only drawback is the ability to print on post cards, not available on my MAC PC, that would be a welcome option.

Here is another company that kind of tricks you into a membership without making it fully obvious they are doing so. Also, the app that you download to create postage is cumbersome at best and not user friendly at all. I wasted $25 with this company and never was able to ship a single thing. Terrible business.

The $10 maximum purchase limits for us "basic" users doesn't make much sense. Stamps.com must process ten separate sales for us to get $100 worth of postage when we would normally purchase $50-$100 at a time. This costs Stamps.com much, much more in overhead costs. It's only a minor inconvenience to us. I wonder who's brilliant idea THAT was! We like the fact that we always have exactly the right amount of postage for any size envelope or package and a lower cost to send to a residential address than other shippers.

We switched to Stamps.com years ago when I realized I spent way to much time in line at the local post office mailing certified mail, packages, etc. for our business. As an Administrative Assistant, I don't have that kind of time. I asked my supervisor to let me try Stamps.com and we've been hooked ever since. No more standing in line for stamps, or to mail anything! This is the best office tool I have and I'm not giving it up!

The post office in our medium-sized city (population 157,000) is dinky and has a deadly parking lot. It's hard to even get into the aforementioned parking lot which can be only accessed if one is westbound on one street or north bound on the other. The lines are long and the employees are cranky. The monthly fee for Stamps.com is worth it to be able to avoid this disaster. There are also many great designs for stamps for different holidays, or you can even create your own. I especially love Stamps.com at Christmas time!

For reasons other than Stamps.com, I have closed my sole proprietor home office business. On a very personal survival level, I may have to seriously consider terminating my Stamps.com relationship. The postage rate increases have kept me from many personal mailings - Christmas cards, Birthday greetings to members of my HUGE family, same with Anniversary greetings and special events items. In recent weeks, I needed to send a package Certified, Return Receipt, a process I know how to do manually. Stamps.com wanted me to do it with their forms, which I did not have on hand, available to use. I could not wait through the order and delivery time to get my package mailed so I had to use another, possibly less secure, method to get the package shipped. I'm not yet sure it did get where it needed to go! That said, in past years, for my business, Stamps.com has been a time and money saver for me so if I need to terminate now, it is with regret.

I probably was not careful and had a trial subscription or something, and apparently I was charged a lot every month. I learned about it only after I changed my credit card and stamps.com started to send me emails that they cannot charge the subscription, but what's unusual is that they still consider it me owning them money (normally they would not start subscription if it not pre-paid), and keep asking me to pay what "I own them". This is the first time seeing such weird interpretation of subscription service. This is very dangerous to deal with them, stay away!

I can't say enough about how I appreciate this service. I send most everything flat rate and can purchase postage, print postage, and keep all my customers saved so I don't have to enter the information each time. I can read reports of when items were received and how much postage I used for the year for taxes. This saves me time waiting in line at the post office, especially around Christmas. Also, if I make a mistake printing the wrong label, I can get refunded if it shows I didn't use the label.

It is very nice to be able to sit at your computer, snowy and icy outside, or hot an unbearable, and I can print my own stamps any time, in any quantity. To not go to the post office and wait sometimes in long lines, especially during holidays, to just have the postman pickup mail/parcels right at my front door is great. Excellent service. Thank you.

I have been using Stamps.com for almost 2 years for my in home online boutique, shipping about $500 in postage each month! I have tried 3 different companies, Stamps.com surpasses them by far! The user interface is the easiest for any level of user. It is worth the $15.99/month because of the efficiency, reports, tracking, and more.
I've had to contact Stamps.com just 2 times in the last 2 years, one via email & one via phone. Both instances were handled quickly & professionally.
Stamps.com has exceeded my expectations! I recommend it to all of my fellow small business owners!

I love this tool online it makes it easy to print for our business at a discounted rate compared to buying them at the store. When you order the flat sheets that print the stamps on they come usually in one day fast and efficient. I really like there services.

I don't have huge needs but it certainly makes things convenient when I have larger mailings to do. No need to go to the post office generally, so I've been happy. I had a prior 'other service' and this works so much better, no $35 red ink cartridges to order, etc. Been a customer for several years now, definitely will keep it.

You can print stamps, send regular, certified or priority mail all from the convenience of your office! There is a $14.99 monthly fee but what would you spend traveling to the post office? A lot of supplies are free. You do have to purchase the stamp templates but they're pretty reasonable. Plus you get a discount on the postage. Do yourself a favor and sign up today! You'll be glad you did!

I accidentally signed up for their service (I was just trying to buy stamps - their website is NOT user friendly). When I wrote them to ask for my money back, there was no response and they kept charging me. Never received a refund. Beware!

For $15.99/month they give you the right to buy stamps, nothing else. The sign-up process is vague and basically all you sign up for is the right to pay $15.99. The software is crap. DON'T DO IT! I called TWICE to get my account cancelled in the span of 8 months and the charges continued until I finally spent 45 minute talking with 3 different level technicians to put a stop to it.

We used to use Dazzle and when we heard that Stamps.com acquired Dazzle we thought that life would be great, but none of Dazzle's great features have migrated to Stamps.com. Dazzle would let you put in just the zip and get city & state auto loaded. Dazzle let us PRINT a return label on the spot to be included with the package instead of having to email to customer and hope they print before it expires. Importing our orders from website, Amazon & Ebay continues to deteriorate. It duplicates data sources and if your computer restarts you get stuff that you shipped 2 or 3 weeks ago.

$19.99 monthly fee is not to receive stamps but it's a charge just to have a open account with them. Paying this monthly you do not receive any stamps. I thought I was buying $19.99 worth of stamps. Who would want to spend $19.99 a month for just a open account best to just go to the post office and spend only what you purchase. Unbelievable this is a rip off