• Ticket Offices

Ticket Offices

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Overview

Ticket Offices has a rating of 4.6 stars from 210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Offices most frequently mention service charge, credit card, and purchase tickets. Ticket Offices ranks 16th among Tickets sites.

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How would you rate Ticket Offices?
Top Positive Review

“Secure and reliable website for purchasing tickets”

Aace B.
5/19/21

The fast and efficient service has impressed me. Within an hour, the ticket was sent to me. A secure and reliable website for purchasing tickets to various concerts near you from your place. Effortless process. Also, the great deals and discounts are provided which are cheaper than other.

Top Critical Review

“Over priced”

Korlyn M.
10/29/19

$$$ Compared to competitors like axs. Do not use! Shop around find someone else, they will charge you a huge extra rate for some bs extra device that is the same as anywhere else. We don't need deliveries, it's 2019.!

Reviews (210)

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Reviews that mention popular keywords

customer service (50) face value (14) service fees (16)
Thumbnail of user korlynm
Washington
1 review
0 helpful votes
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October 29th, 2019

$$$ Compared to competitors like axs. Do not use! Shop around find someone else, they will charge you a huge extra rate for some bs extra device that is the same as anywhere else. We don't need deliveries, it's 2019.!

Thumbnail of user jonmichaeln
Florida
1 review
0 helpful votes
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March 25th, 2019

I used ticket offices for a outdoor venue in Saint Pete Florida and was charged a $166 for 2 tickets.
Come to find out from the actual venue website the tickets are worth 20 dollars! Then refused to help us when we questioned them. Supervisor's name ebony

Tip for consumers:
Make sure you're not paying triple for a ticket that's not worth as much

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Thumbnail of user johnk4360
New Jersey
1 review
1 helpful vote
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August 17th, 2022

Spent $900.00 on tickets 2 years ago. Tickets were misplaced and concert is finally happening. 10 calls to their office to hear they are working on it. Did absolutely nothing. Once they have your money you are screwed. 0 stars.

Tip for consumers:
Run very far from these people

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Thumbnail of user tomc861
TicketOffices S. – Ticket Offices Rep

Hi John, we’re sorry you had that experience. Customer satisfaction is our priority, and we would like to help. To keep your information secure, please DM us your Order ID and email address and we will respond with the next steps. Thank you.

Thumbnail of user adams1551
Nevada
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

Posted a review about 2 weeks ago about not being able to receive a credit or even talk to someone about my issue. All you get is a computer animated response, even to my last post, promising to "look into this matter at this unprecedented time". BS! Haven't heard a peep. Scrolled thru other reviews, and everyone with an issue gets the same response

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Thumbnail of user tomc861
TicketOffices S. – Ticket Offices Rep

Hi Adam, please send us your name, email, and order # via private message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.

Thumbnail of user chatn1
Nevada
1 review
0 helpful votes
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December 14th, 2021

I bought 4 tickets to Tim mcgraw. Concert got cancelled and they still have not refunded me. Been over a year. I've tried to contact them multiple ways but no luck. This is terrible customer service and support.

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Thumbnail of user tomc861
TicketOffices S. – Ticket Offices Rep

Hi Chat, please send us your name, email, and order # via private message so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.

Thumbnail of user toddl84
Virginia
1 review
1 helpful vote
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March 20th, 2019

These guys charge huge mark-up on concert tickets. Purchased two, $100 tickets and paid $265. They have a strict no-return, no-exchange policy. Their customer phone line is loaded with pre-recorded answers --- it's difficult to get to a human, and when you do, they're of no help. STAY AWAY!

Thumbnail of user kirstenh30
Canada
1 review
0 helpful votes
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October 2nd, 2019

Flashy and super easy website to purchase from, however it is misleading with both the cost and seat selection.
Email receipts didn't disclose breakdown of prices. Found out later (had to go through their website and type in confirm # and email) that I paid $50 for $20 seats, they also tacked on a $35 service charge and a $7 "email ticket" charge. My bad for not looking into company. Won't happen again.

Thumbnail of user dianed93
Virginia
1 review
2 helpful votes
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December 20th, 2017

They pinged off of a box office number, represented themselves as the box office venue, provided no disclaimer that they were resell tickets being sold, over priced by greater then 50%. Total scam! Don't ever use them!

Thumbnail of user marianf16
New York
1 review
0 helpful votes
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March 6th, 2019

I ordered tickets for 110 and was charged almost 72 dollars in fees that were not itemized in final billing OR the receipt. When I called they said its the only way they make their money. Ridiculous. Would NEVER use this site again.

Thumbnail of user michaelh464
Texas
1 review
3 helpful votes
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February 1st, 2018

Had no idea they were not the venue selling tickets. Charged $90 + for a $20 ticket.
When I called and said the markup was outrageous they told me not to be a sore loser.

Never again, stay away from these guys.

Thumbnail of user amyc582
Kentucky
1 review
1 helpful vote
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July 16th, 2019

This "business" aka "scam" misrepresents itself as the seller of record for a concert, then hides details regarding the actual seating and service charges until after your credit card is already charged. Their customer service is laughable, i. E., non-existent. Stay away! And tell your friends.

Thumbnail of user rachelw499
Virginia
1 review
0 helpful votes
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March 31st, 2021
Verified purchase

Ordered tickets. Never received them. I have called, messaged, live chat to no avail. I cannot get anyone on the phone. Have to now dispute the charge with my credit card company. Do not buy from them

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Thumbnail of user lizd210
Washington
1 review
0 helpful votes
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August 21st, 2022

Anybody hear about the pandemic that hit the planet? Most, if not all major companies have made adjustments to accommodate the limitations created by the pandemic. This company simply refuses. I have called multiple times trying to either exchange or refund my tickets and all they do is argue. Their customer service is horrible, they keep interrupting me and refused to escalate the situation. I'm leaving terrible reviews anywhere I can and will never use this company in the future.

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Thumbnail of user tomc861
TicketOffices S. – Ticket Offices Rep

Hi Liz, thank you for reaching out. The impact of the COVID-19 crisis has been devastating for many, and we remain committed to our customers during this time. Please send us your name, email, and order # via (private/direct) message so we can further address your concerns.

Thumbnail of user maryannp159
North Carolina
1 review
0 helpful votes
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February 25th, 2022

They refused to provide a refund for tickets purchased in 2020. Almost 2 years later we received an email offering a refund if we contacted them within 7 days. However when we tried to call the number provided it was very difficult to get through to an operator. We missed the deadline by 48 hours and only then were given a credit towards another event. They had our money for almost 2 years but only gave us 7 days for a refund. We did use the credit towards another event, however we could have gotten much better seats for less using a different website.

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Thumbnail of user tomc861
TicketOffices S. – Ticket Offices Rep

Hi Mary Ann, we’re sorry you had that experience. Customer satisfaction is our priority, and we would like to help. To keep your information secure, please DM us your Order ID and email address and we will respond with the next steps. Thank you.

Thumbnail of user cliffordg33
Maine
1 review
4 helpful votes
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December 19th, 2019

Ticket Offices sets up web links that deceive you into thinking you are buying directly from the vendor, rather than on a secondary market. They do not disclose their fees, which are exorbitant. If you catch them in their deception, they will not reverse the transaction. They won't even refund you their fees. You have to get your credit card company to dispute the charge, and contact the attorney general, which is what I did.

Thumbnail of user aaceb
India
5 reviews
2 helpful votes
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May 19th, 2021

The fast and efficient service has impressed me. Within an hour, the ticket was sent to me. A secure and reliable website for purchasing tickets to various concerts near you from your place. Effortless process. Also, the great deals and discounts are provided which are cheaper than other.

Thumbnail of user mattn145
Florida
1 review
0 helpful votes
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March 6th, 2019

Ordered two tickets for $68 each for a Tampa Bay Lightning hockey game. Got my bill and there was a $39.95 service fee from this site. I would NEVER order tickets with that kind of fee and will never use them again. In addition, they charge a $6.95 delivery fee and these were e-tickets sent to my phone. The catch is that they were purchased through the team's website and ticketing office and were mixed in with other available tickets from different sources. This is a scam and buyer's need to be aware, if they see this site is handling the transaction.

Thumbnail of user dierdreas
Canada
1 review
2 helpful votes
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December 20th, 2017

I was trying to buy tickets for a local event. I started on the theatre's website, somehow ended up on their site. That was 12 hours ago and still no tickets. I called customer support, she laughed at me and hung up. Two tickets@ $72 each came to $194... US dollars.

Tip for consumers:
Stay Away

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Value
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Thumbnail of user nimsv
New York
1 review
1 helpful vote
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August 9th, 2021
Verified purchase

This company is an absolute ripoff, I purchased tickets to a yankee game that was postponed to a date I was unable to make. Ticket offices did a double shrug and said all sales final, better luck next time. So if you you are into gambling, go ahead, support this business.

Tip for consumers:
Look somewhere else, go directly to venue or team’s website.

Products used:
I couldn’t use tickets I purchased

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Thumbnail of user tomc861
TicketOffices S. – Ticket Offices Rep

Hi Nims, please send us your name, email, and order # via email at support@ticketoffices.com so we can look into this matter. We understand your concern and remain committed to our customers, especially in this unprecedented time.

Thumbnail of user emmah283
Canada
1 review
0 helpful votes
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February 17th, 2020

It's honestly baffling how many positive reviews this company has... I made a purchase thinking that tickets for a concert were sold out, turns out that haven't even went on sale yet OR pre-sale. They charged me DOUBLE the ticket price for a concert that doesn't even have tickets yet. They will not refund you no matter the circumstance. Complete scam.

Thumbnail of user hajirag
Canada
1 review
5 helpful votes
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July 8th, 2020

I purchased tickets for a Trevor Noah concert for October 2020. This event has been cancelled but they will not refund me my money.
It is hard to get a hold of any one and to get any answers even though they say that if an event is cancelled they will reimburse you 100%.
Please do not purchase tickets from them as they rip you off and give you a hard time for a refund.

Thumbnail of user nicholast71
Massachusetts
1 review
0 helpful votes
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June 22nd, 2019

I ordered tickets for a up
Coming concert which were easy and my spell check misspelled my address causing my issue and I went through the options to customer service and was easily able to resolve the issue right away with their great service

Thumbnail of user thomaso38
North Carolina
2 reviews
0 helpful votes
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December 28th, 2017

As frustrated as I get by ticket resellers that buy up all the tickets faster than fans can access them, ticketoffices.com had the tickets we wanted available. While I grumble about the price (a significant mark up above the list price), I appreciate that the tickets we ordered arrived quickly (electronic transfer in our case) and allowed us to get to the show without any problems. They are a ticket broker and you will pay the mark up for the service but we found them to be a reputable business providing the service as advertised.

Tip for consumers:
Understand going in that you are paying a mark up.

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Thumbnail of user jessicat117
Tennessee
1 review
0 helpful votes
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October 23rd, 2017

I liked that I could buy online without having to have a transfer. I did not like that I had to print the tickets instead of using a digital copy. I also did not like that tickets can be sold for so much more than face value. I bought a ticket for a friend who got screwed out of another ticket so I paid double the face value. But it's ridiculous how much the tickets are allowed to be resold for.

Thumbnail of user brysonm6
Texas
3 reviews
1 helpful vote
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January 15th, 2019

I did not like this method of buying tickets. I should have bought directly from the theatre. I have to wait weeks to get my email tickets and the rep couldn't even tell me where in the row the seats were. This was a mistake.

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TicketOffices is the top reseller with tickets to the hottest shows in your area, with top concert tickets, theater tickets, sports tickets, and more available for top venues throughout the U.S. and Canada.

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Thumbnail of user tomc861
TicketOffices S.

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4.6
210 reviews
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