Hello Maria,

Thank you for reaching out!

Our website, TickPick, is completely safe. Our company was created to save our customers money by not charging a buyer fee; how we make money is by charging the seller 10% for every sale.

The vast majority, around 95 to 98 percent, of tickets on our site are coming from professional ticket agencies. Every seller on our site is thoroughly vetted to ensure we maintain the highest standard on our website.

You are backed by our Buyer's Trust Guarantee when you place an order on our site. Should there ever be an issue we would make sure to provide you with comparable or upgraded replacement tickets. I can assure you that that will not be the case, as that is a very rare occurrence.

We take pride in our customer service and make sure to take care of each of our customer's. Please do not hesitate to reach out to us at support@tickpick.com or 845-538-4567 if we can help in any way.