Tophatter
Questions & Answers

You should have got a notice on your phone that you won the bid but my best advice to you is don't buy anything from Top Hatter all of it is junk

Do not deal with this company,,, all jewelery is crap n cheap

Tophatter is luck of the draw. There are some decent sellers on the site, but as many have said, most of it is cheap Asian junk.
Now if you want some pretty jewelry, and don't care that it will tarnish, break, etc after wearing it awhile, then this site is for you.
Word of warning though, don't let the rush of being the Winning Bid make you overpay for this junk jewelry. It's very easy to get carried away.

If you won the bid it will tell you " congratulations" if your pymt went through it eill then tell you it's been shipped. If not paid for it will ask for your cc # again.

In your account area you should be able to see if the item was paid for or if it still waiting for payment.

To answer your question, if you go to "my orders", you'll see the item you won. If the payment went thru, it'll show it there.

I was a seller on tophatter and got kicked off when I told them to stop stealing from the sellers. The good sellers (the ones that try hard to find unique things and quality things) have all left because they've turned it into a dollar store. Go to thelandofodz.com where everyone like me have gone to. See you over the rainbow!

Yes, look at your order history and it should tell you if a payment went through for this ring. I agree that this company sucks. They are unresponsive to multiple requests. And it is hard as hell to return an item. I sent a request but three times to a seller to return a product I purchased from them and they never responded. I finally had to open a dispute with tophatter before my issue was resolved. I will never shop on their website again.

Don't buy from this sight. Asian junk!

You can go to the ring that you won and there should be a place for you to write a comment or feedback. I went under feedback many a times to complain! DO NOT USE THIS COMPANY! MOST OF THE STUFF IS JUNK! The things that was junk, I complained and they sent my money back and told me to keep the piece of junk.

This lot are pure crooks from order to non dispatch, cancel your order and stop the money at your bank, AS I DID