Tophatter
Questions & Answers

Overseas sellers sell plated 925 or plated gold they say 14k but thats fake too, tophatter does not monitor these sellers thats why so many refunds and cancelled orders, just do not buy from tophatter, waste of time, you tell me where to get 5000 dollar ring for 20 dollars tophatter if it sounds to good to be true then it is. All the people that say its real and everything is great are either first time online buyers or they work as a review panelist for money.

You have to read the descriptions. It will tell you if it's real or plated.

You get what you pay for. If it's a $5 piece of jewelry, the stones aren't imitation or faux (whatever) and the settings have never seen real gold or silver or platinum in their lives.

I think TH should:
1: require sellers to clearly state 'genuine" "natural," "lab-created," "faux" or similar and carat weight for all stones, and for anything claimed to be genuine, provide a certificate of authenticity or appraisal from a recognizable and reputable source,
2: do the same for metals - plated? Filled? Solid? Etc
3: provide a contact button for potential buyers to contact sellers to ask questions

Some of the jewelry on TopHatter IS 100% real. Some are simply costume. Buyers are provided a full description of the items they are interested in. If the description does not say real, chances are? It is a costume item. In which case is usually fine, since not everyone can afford genuine diamonds, and some pieces are just as pretty :)

Avoid Tophatter like the plague they are evil people trying make money on people

If you mean are the stones completely natural gemstones without any process, you need to ask before bidding. It will say natural or no process if they are natural. I have found jewelry accurate.

The descriptions are confusing and mostly, lacking vital info.
It might tell you what one stone is, but not the other/s.
It will tell you the stones are real, but not if they are Natural or Created (big difference, especially in materials cost price).
A bracelet l bought was advertised as gold-filled. Gold filled is electroplated gold on base metal, and is a much thicker layer than plated gold, which is merely dipped. Gold filled will never chip, peel, or wear through - you are essentially wearing gold against your skin.
But this bracelet is showing the base metal after 2 months wear, so it is actually gold plated, not gold filled (again, big difference).
I contacted TH to be told that l had already gone over the 30-days period for returns, so they couldn't (wouldn't!) do anything about it. So l paid about $40 for a piece of Jewellery that was actually worth about $10.
Rip-off! I shall not buy there again.

Chances are, no. There use to be honest sellers there, but now it's just stuff from overseas purchased in bulk! Avoid Tophatter!

I haven't had much success. Avoid seller Valueforbucks as well as any seller from India. I haven't gotten anything that I purchased. Getting my money back has been a nightmare. If you do purchase from Tophatter only buy if you can use PayPal. Tophatter's customer service is HORRIBLE. I had two items that I ordered from Valueforbucks and I never received them. I opened a case and waited nearly 3 months only to have Tophatter's close the case in favor of the seller. Thank goodness I paid with PayPal and was able to get my money back within a week.
I have purchased jewelry and it's costume junk, nothing like the picture or the description.
You are better off buying stuff on Ebay. Some of the sellers on Tophatter also have stores on Ebay.
There have been so many complaints about Tophatter and the guy that started it.

It's costume jewelry unless other wise stated