TTDeye Questions & Answers

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Here’s what consumers have asked with answers from TTDeye staff and previous consumers.

7 questions answered
0% answered in 1 day
Question:

Is ttdeye a scam or a legit company?

Answer:

It seems to be a legit company, but with terrible service and ethics.

By Andi S.
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Question:

Answer:

It's not that 'type' of company', They don't care about prescriptions.

By Andi S.
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Question:

Why do the contacts move out of place so much?

Answer:

They may be flipped the wrong way. Also some of their contacts are defective as well which will cause them to not fit. My main reason for contacts bothering me is when they arent flipped the right way.

By Casey L.
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Question:

I need brown contacts with negative and positive power

Answer:

Hi, we are sorry that we don't have contact with positive power. We only have contacts with negative numbers for people who are near-sighted and 0.00 for normal eyesight.

By TTD E., Hongkong No1 Colored Contacts Brand
Question:

How's the returning process because i hope i can get my money back! horrible lenses they hurt my eyes

Answer:

I'm afraid you can kiss your money goodbye my friend. I never even received my package, and even though I repeatedly requested a refund, they never addressed it. They offered to send me another package, or a discount code for me and my friends for my "next" order, but after a month of playing e-mail ping-pong, they never even acknowledged my request for a refund- just offered everything else instead. They will hold on to your money at all costs. I finally had to lodge a complaint with my credit card company to get the charges reversed.

By K E.
Question:

Answer:

Shenzhen, in southeastern China. It links Hong Kong to China's mainland.

By Andi S.
Question:

Answer:

I assume China. The "customer service" address is in China.

By K E.

Can’t see your question? Ask to get answers from the TTDeye staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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