US Realty Records Questions & Answers

Here’s what consumers have asked with answers from US Realty Records staff and previous consumers.

18 questions answered

0% answered in 1 day

Question:

I recently did a property search for 1.25, i also see a 1 penny charge to my credit card. what is this about? I recently did a property search for 1.25, i also see a 1 penny charge to my credit card. what is this about?

Answer:

Hi Emma, Thanks for getting in touch with us! Please email our customer service team at "help@usrealtyrecords.com" and a customer service rep will be able to look into your account. Take care, Customer Support

By Joshua F., over a year old

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Question:

I signed up gave you my info then wanted to print on my computer and you say you have no record of my account. if that is correct please remove me I signed up gave you my info then wanted to print on my computer and you say you have no record of my account. if that is correct please remove me

Answer:

Hi Buddy, Apologies for the late response. If the report is available, I am able to attach the report for you if you contact us at "help@usrealtyrecords.com". I am unable to check the details of your account through here, but I will be happy to assist you if you contact us at the above-mentioned email. All the best!

By Joshua F., over a year old

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Question:

Is it a scam or not? a lot of people seem to be complaining about unauthorized $19.95 and/or $29.95 monthly charges. what are they supposed to be getting for those fees? Is it a scam or not? a lot of people seem to be complaining about unauthorized $19.95 and/or $29.95 monthly charges. what are they supposed to be getting for those fees?

Answer:

Hi Eric! I can assure you that US Realty Records is not a scam. We sell property reports for homes in the United States. For $1.95 you can receive a single property report with detailed information on a specific home address. Please note that upon purchase there will be an option to upgrade to our monthly subscription service which you may accept or decline. Please email us directly with any further questions at help@usrealtyrecords.com. Customer Support

By Joshua F., over a year old

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Question:

I want these transactions stopped you sure taking money from us without our permission I want these transactions stopped you sure taking money from us without our permission

Answer:

Hello William! If you're having issues with payments from your account you will have to contact us with any questions directly at help@usrealtyrecords.com. Thank you, Customer Support

By Joshua F., over a year old

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Question:

I am trying to find the deed of a land or at least the current own of the land ... does your report show that type of info or is it just about houses I am trying to find the deed of a land or at least the current own of the land ... does your report show that type of info or is it just about houses

Answer:

Hi Jay, The report will have owner information available. Deeds are legal information that you will have to access from your local county office. If you have any other questions please feel free to contact customer support at help@usrealtyrecords.com. All the best!

By Joshua F., over a year old

Question:

Hi i make a payment and when i try to se the record i can se nothing Hi i make a payment and when i try to se the record i can se nothing

Answer:

Hi Jose, Please read the answer to your previous question below. Thank you, Customer Support

By Joshua F., over a year old

Question:

Hi i paid for a check my record and i can se nothing Hi i paid for a check my record and i can se nothing

Answer:

Hello Jose, To speak with a customer service expert directly please email help@usrealtyrecords.com and they will be able to help you out with this. All the best, Customer Support

By Joshua F., over a year old

Question:

I wanted a one time review for $1.95 and you charged me $19.95. what's with that I wanted a one time review for $1.95 and you charged me $19.95. what's with that

Answer:

Hi Kathleen! When you sign up for a single report for $1.95 you are offered a monthly subscription service for $19.95 which you have the option to accept or decline. If you agree you are thereafter charged for for the monthly amount. Please contact us directly at help@usrealtyrecords.com if you have any further questions. All the best, Customer Support

By Joshua F., over a year old

Question:

How do i cancel my account (which i did not even know i had) with these bastards? How do i cancel my account (which i did not even know i had) with these bastards?

Answer:

Hi Ralph! If you could please contact us directly at help@usrealtyrecords.com we would be happy to help you with this! Alternatively you can find our live chat and phone number back on our website usrealtyrecords.com. Please note that our customer service team will not tolerate any verbal harassment. Thank you, Customer Support

By Joshua F., over a year old

Question:

Does the search include easements on a property> Does the search include easements on a property>

Answer:

Hi Alfred! No unfortunately the report does not include easements as typically these are not recorded by county offices. Please contact help@usrealtyrecords.com for any more information. All the best!

By Joshua F., over a year old

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US Realty Records Questions & Answers

I recently did a property search for 1.25, i also see a 1 penny charge to my credit card. what is this about? I recently did a property search for 1.25, i also see a 1 penny charge to my credit card. what is this about?

I signed up gave you my info then wanted to print on my computer and you say you have no record of my account. if that is correct please remove me I signed up gave you my info then wanted to print on my computer and you say you have no record of my account. if that is correct please remove me

I want these transactions stopped you sure taking money from us without our permission I want these transactions stopped you sure taking money from us without our permission

I am trying to find the deed of a land or at least the current own of the land ... does your report show that type of info or is it just about houses I am trying to find the deed of a land or at least the current own of the land ... does your report show that type of info or is it just about houses

Hi i make a payment and when i try to se the record i can se nothing Hi i make a payment and when i try to se the record i can se nothing

Hi i paid for a check my record and i can se nothing Hi i paid for a check my record and i can se nothing

I wanted a one time review for $1.95 and you charged me $19.95. what's with that I wanted a one time review for $1.95 and you charged me $19.95. what's with that

How do i cancel my account (which i did not even know i had) with these bastards? How do i cancel my account (which i did not even know i had) with these bastards?

Does the search include easements on a property> Does the search include easements on a property>

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