Hi.
Has anyone has a copy of Vestiare Collective official return firm.
I can't get one of them. They sold me a fake coat. Thank you.

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Vestiaire Collective Americas Inc. Questions & Answers

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Hi.
Has anyone has a copy of Vestiare Collective official return firm.
I can't get one of them. They sold me a fake coat. Thank you.

asked by Inna P. on 11/24/17

3 Answers

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More questions about Vestiaire Collective Americas Inc.

I want a discussion before formally closing my account. I need to know my information and items/descriptions have been wiped from your system.
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When do I get paid for sold 3 items? It's been already two months …. No one is getting responsibility for non payment?
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Hi, I recently sold a pair of Balenciaga boots Ref. #18871106 on your website. Trans date: 10/30/21. When do you intend to pay/return my item?
Hi, I order a bag 3 weeks ago and they checked it for authenticity it passed but it has been more than 2 weeks since then and they still didn't ship it
Are the customer service people only trained in pressing auto replies? That chat feature is a total joke!
Vestaire has more than half of 1-star reviews (337) and only 233 reviews with 5 stars. How is it that "most customers are generally satisfied"?

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Pam S. · Answer 1 · 2024-11-08T02:57Z

Pam S.

on 11/8/24

Sorry, I wish I could help. They do not answer their phones in NYC and a recording refers you to their online chat that they also ignore. Their email support@vestiairecollective.com used to respond but now that also refers you to the chat. They have a F rating on Better Business Bureau and hundrends of unanswered complaints.

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Judith W. · Answer 2 · 2022-12-22T07:42Z

Judith W.

on 12/22/22

Good luck I'm having same issue on a fake Louis Vuitton pocketbook

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Richard C. · Answer 3 · 2019-07-23T10:05Z

Richard C.

on 7/23/19

I can't get one either and they also sold me a fake

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Vestiaire Collective Americas Inc. Questions & Answers

Hi. Has anyone has a copy of Vestiare Collective official return firm. I can't get one of them. They sold me a fake coat. Thank you.