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Viagogo Questions & Answers
1,884
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Here’s what consumers have asked with answers from Viagogo staff and previous consumers.
84
questions answered
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Question:
How can i know that the original purchaser won't have printed these tickets out as well? i am worried that we may turn up only to find there are other tickets also in circulation for these seats.
Question:
The company is registered in switzerland, does this mean that they can still be sued under uk law?
Question:
Hello further to my correspondance with ron yesterady i am shocked to have received an email saying that the sale 7240011 has been cancelled. i emailed you yesterday & explained that the tickets have been shipped & will be with you today. ron emailed me back to confirm this. i have tracked the order & the tickets are at the delivery depot, so should be with you today as previously stated in my last email. can you tell me why this order has been cancelled? what will happen to my ticket? do i need to re-sell them or can to existing sale proceed? regards james davis
Question:
Hi how do i feel confident about the security of viagogo website?
Question:
How can i be certain that the concert ticket i purchase is legitimate and that i am the only one who purchased it. it seems e-tickets can be sold over and over again.
Question:
I never received a tracking number and viagogo says my tickets were undeliverable and now they tell me to contact ups and ups is asking for a tracking number. my concert is this saturday. order id: 6547500
Question:
Yes i ordered tickets and have yet to receive them. concert is this saturday
Question:
Please give me a phone number for customer service. i did not receive my tickets even if ups said delivered in mailbox and no signature as required. thank you
Question:
Someone please please help. no one responds to emails, only computer generated responses. i sold my london wembly nfl stadium tickets for oct 30 but i cannot get the tickets to the buyer in time unless i receive them myself via mail. i live in the us and have no idea who/where the buyer is. i have $1600 tied up here. please please please respond.
Question:
It looks like i got ripped off big time i bought tickets early may wanted to double check and no ticket
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