Here’s what consumers have asked with answers from Wayfair UK staff and previous consumers.
Misleading advertising, inferior products, make you pay to return products, generic answers when you complain, as though one shoe fits all, not a customer centric. Company, absolutely disappointed with them, I thought nonsense like this had stopped 20 yrs ago, people In lockdown due to virus and some companies using the opportunity to sell rubbish online with fake advertising - DO NOT DO BUSINESS WITH THEM save yourself the frustration, money and waste if your own preciouse time - they really don't care about you at all
Had to use them, as we were given a gift card, not refundable. Will never ever use them again.