Wayfair UK Questions & Answers

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Here’s what consumers have asked with answers from Wayfair UK staff and previous consumers.

2 questions answered
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Question:

Just wondering how reliable this company is?

Answer:

Misleading advertising, inferior products, make you pay to return products, generic answers when you complain, as though one shoe fits all, not a customer centric. Company, absolutely disappointed with them, I thought nonsense like this had stopped 20 yrs ago, people In lockdown due to virus and some companies using the opportunity to sell rubbish online with fake advertising - DO NOT DO BUSINESS WITH THEM save yourself the frustration, money and waste if your own preciouse time - they really don't care about you at all

By Douglas M.
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Question:

What made you choose wayfair.co.uk over similar businesses?

Answer:

Had to use them, as we were given a gift card, not refundable. Will never ever use them again.

By jorgan J.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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