Web.com Questions & Answers

Here’s what consumers have asked with answers from Web.com staff and previous consumers.

12 questions answered

50% answered in 1 day

Question:

Hello, i live in australia and want to cancel my subscription. i am only a student and cannot afford calling the international number and being on hold, can you please cancel my subscription another way, without me having a huge bill? Hello, i live in australia and want to cancel my subscription. i am only a student and cannot afford calling the international number and being on hold, can you please cancel my subscription another way, without me having a huge bill?

Answer:

Hi Ashleigh, Just now seeing this! Hopefully, you were able to connect with one of our reps online, but if not, please use this link to contact us and we will take care of this for you! http://feedback.web.com/x1tk/ Sincerely, Executive Support

By Executive S. over a year old

Question:

How do you cancel an account - they keep stealing money out of my account! How do you cancel an account - they keep stealing money out of my account!

Answer:

You have to call the company and attempt to get them to cancel it. The best option I've seen is to cancel the entire card they are using and then they don't have access to your money anymore. Because when I tried to cancel with the company... since I had made more than one logo, I had a few of those phony accounts. And they attempted to suck my money for all of the logo's I purchased. So, when I called they didn't close them all and I ended up disputing the charges with the bank who returned my money and cancelled the card. No more charges and I got my money back for what they did charge.

By Devena J. over a year old

Question:

I would like a web site for my small, old hair salon (est 1955). how much is the monthly fee. this is not a high revenue operation. we can't afford much for monthly marketing/support fees.

Question:

What does a basic hosting plan cost?

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Web.com Questions & Answers

How do you cancel an account - they keep stealing money out of my account! How do you cancel an account - they keep stealing money out of my account!

Need to find "substitute" for fosamax

I want to cancel an account but cant log in, you keep taking money from my bank!

What is the actual cost with me building the site and you bulking up the seo?

What is the actual cost of me building a website with your help and having you bulk up the seo?

Is it really only 2.95 a month?

I would like a web site for my small, old hair salon (est 1955). how much is the monthly fee. this is not a high revenue operation. we can't afford much for monthly marketing/support fees.

What does a basic hosting plan cost?

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