Capes Questions & Answers

Here’s what consumers have asked with answers from Capes staff and previous consumers.

2 questions answered

0% answered in 1 day

Question:

I ordered a beanie and blanket from these guys on oct 29th and it still hasn't shipped yet. every time i ask about my order, they say "we've requested an update from our fulfillment centre" has anybody ordered from them and recieved their stuff? i'm starting to get bad vibes from this company. i hope i'm wrong. I ordered a beanie and blanket from these guys on oct 29th and it still hasn't shipped yet. every time i ask about my order, they say "we've requested an update from our fulfillment centre" has anybody ordered from them and recieved their stuff? i'm starting to get bad vibes from this company. i hope i'm wrong.

Answer:

Once in a while they really ship something to a customer. Then that customer submits a positive review on their facebook account. I posted a negatieve review there and it was immidiatedly removed. They also cannot be contacted through phone or through postal addres. Only through email. These are all alarming signs.

By wewear c. over a year old

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Question:

My husband ordered something months ago and still hasn't got it yet from wewearcapes. he even emailed them about it but they haven't replied back. what should we do? My husband ordered something months ago and still hasn't got it yet from wewearcapes. he even emailed them about it but they haven't replied back. what should we do?

Answer:

I'm going through the same thing!

By April P. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Capes Questions & Answers

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