Do You Get You Your Money Back when you ship it back or do you get the item

asked by Nia g. on 1/18/16

13 Answers
Thumbnail of user ehp

Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.

Helpful  (3)
Thumbnail of user robynnt

Yes got money back when one item never arrived but no exchange or money back on a faulty quad copter. Didn't even bother with the cloths that were too small just have them away and won't buy there again

Helpful  (2)
Thumbnail of user scotts156

L didn't get the 2 item so I tried emailing wish no help so went to PayPal

Helpful  (2)
Thumbnail of user wendyc44

Still waiting for the 2 items.

Helpful  (2)
Thumbnail of user conswalaj

I did get a refund of $2 bc I never got an item.

Helpful  (2)
Thumbnail of user steveg687

I have a problem with an item, and did NOT get a full refund.

Helpful  (1)
Thumbnail of user ambert22

The items I didn't receive I got nothing back, no refund, no I'm sorry, all they said was it's everyone else's fault. I've got NUMEROUS emails between myself and wish and it's disgusting.

Helpful  (1)
Thumbnail of user tlc4

Hi, I have received most of the items, some I am being patient. Have not received nail polish, but I did receive the electronics and garments. They tell you the will return the cost of the item but not shopping

Helpful  (1)
Thumbnail of user andream339

I am at my wits end with this company. Been trying to return items to them but to no avail. Looked up an address in Hounslow. It does not exist There is a Unit 5, but the company has closed down. Do not know what to do now. I have gone to Trading Standards, but not much help from them. Told to speak to CAB. But not much help there either. Something has got to be done about this company. It is dreadful.

Helpful  (0)
Thumbnail of user trennieceh

I haven't returned anything. The items I didn't get I contacted Wish customer service and they refunded my money and told me if I got the item to keep it.

Helpful  (0)
Thumbnail of user roryl11

I don't know yet as i have returned 2 items but haven't heard from them yet?

Helpful  (0)
Thumbnail of user candyd5

I was told to keep the item as a gift and was refunded the total amount including shipping.

Helpful  (0)
Thumbnail of user anniem51

I was told to send a picture of the item & they will refund my money. I haven't done this yet as I have only received 3 items out of 10 I'm waiting to see what, if anything else arrives & its condition.

Helpful  (0)

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