Yext Questions & Answers

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Here’s what consumers have asked with answers from Yext staff and previous consumers.

29 questions answered
10% answered in 1 day
Question:

My personal cell phone is listed on the yext / yahoo site. i get phone calls every single day, some are from telemarketers, some are from customers thinking they are calling my business. this has been happening for over a year, and i finally found out the source - it's my business listing on yahoo. - https://local.yahoo.com/info-194196507-goldstein-stevethe-spa-doctor-modesto - i need this corrected immediately. please advise on how you will take my cell phone number off the internet.

Answer:

For more inforation visit: www.danexu.com

By danexu t.
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Question:

Hi i am interested in yext but would like to pick someones brain about the service

Answer:

It's a racket, a lot of the sites they sign you up with only let you update your information if you continue to pay the huge annual extortion fee. There are free sites that do the same thing.

By A M.
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Question:

Can you give me a name or website of an acupuncturist or holistic medicine that is using your services so that i can make a better decision as to whether i should use you guys. thanks

Answer:

I just got off of the phone with a Yext rep and he gave me a list of ten or so businesses within my surrounding area so maybe you can call in and they will give you a list or name over the phone versus the web.

By jim b.
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Question:

Answer:

Great advice, Seo S.! Jay - we work with many realtors! Making sure you have control of your online presence is extremely important for any local business - especially ones that have a personal element like real estate. Yext will allow you to monitor your reputation, enhance your listings with special content, correct erroneous listings, and much much more. If you have any other questions, feel free to ask them here or call (888) 444-2988! Enjoy that Florida weather =)

By Yext P.
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Question:

Answer:

We have two people working within Yext, and it is sufficiently user friendly. The level of pre-arranged support and tutorials is very high. People can get started with it without one tutorial - just fill in the blanks. Some people don't like working with computers and websites in general. For these people, there are a number of certified Yext partners who can be hired to manage Yext for you.

By Gary B.
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Question:

How do i access my yext dashboard thru farmers insurance so i can get online reviews added?

Answer:

Thank you for reaching out, Sharon. Can you please send us your contact information (email and phone)? We can have a member of our Support team reach out to you.

By Yext S., NA
Question:

How does yext help gain reviews?

Answer:

Hi Brad. Thanks for reaching out. Yext Reviews helps you generate authentic reviews directly from your customers, which can help you stand out in today's new search experiences. And you can monitor and respond to reviews across the PowerListings® Network, uncovering new opportunities to improve your operations and win more business. If you're interested in learning more, you can check out our products here: https://www.yext.com/products/reviews/ or schedule a demo: https://www.yext.com/demo/?is_us=true.

By Kelsey L.
Question:

I am considering in advertising my newly formed business and i was wondering if i could get some helpful feedback from other business owners?

Answer:

Hi Ritchie. Rev here. What kind of feedback are you interested in getting? What kind of advertising are you doing? Are you using Yext currently and if so, what is the name of your business?

By Rev C.
Question:

Do you do listings or just correct listings?

Answer:

Hi Joy, Thank you for asking. Yext helps businesses create, manage, and correct listings for all of your business locations. For more information on our Listings product, please see http://www.yext.com/products/listings/. If you have additional questions, please email support@yext.com with your business name and contact information.

By Kelsey L.
Question:

Is yext available in india?

Answer:

Thank you for asking. Yext currently has relationships with publishers that operate in India. You can find them on this page: http://www.yext.com/products/listings/

By Kelsey L.

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