Hello my name is Swafiya. I have tried to order twice now but whenever I reach to the confirmation of my creditcard details my basket is emptied and my order doesn't go through? Each time I add things to the basket and try to proceed to the payment it takes me back to the homepage and nothing has been purchased?

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Hello my name is Swafiya. I have tried to order twice now but whenever I reach to the confirmation of my creditcard details my basket is emptied and my order doesn't go through? Each time I add things to the basket and try to proceed to the payment it takes me back to the homepage and nothing has been purchased?

asked by Swafiya M. on 11/30/16

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Zazzle S. [Zazzle Rep] · Answer 1 · 2016-11-30T12:30Z

Zazzle S. [Zazzle Rep]

on 11/30/16

Hello Swafiya,

We are so sorry to hear about the difficulites your'e facing trying to place your order. If possible, can you please message us your e-mail and phone number, and a member from our Order Placement Team can help place the order for you over the phone.

You can also give them a call at your convenience. They can be reached at 1-877-893-8935.

We look forward to assisting you further

Thank you,
Christine

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