If I cancel an order before I receive it, do I get a full refund or just store credit?

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If I cancel an order before I receive it, do I get a full refund or just store credit?

asked by Rebecca R. on 8/31/17

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Zazzle S. [Zazzle Rep] · Answer 1 · 2017-08-31T10:47Z

Zazzle S. [Zazzle Rep]

on 8/31/17

Hello Rebecca,

You are welcome to cancel your order for a full refund (to the original form of payment) if your order has not shipped out yet. If the order has already queued for shipment, we can still assist you with a return process. Please reach out to our Customer Support team for assistance with this process, if needed. We can be reached at social@zazzle.com or you can give us a call at 1-888-892-9953.

Thank you,
Tram

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If I cancel an order before I receive it, do I get a full refund or just store credit?

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