You can go online to your Zulily account and pull up your transaction history. From there under each item in a particular transaction are two options, one to review the product and the other to return. Click return and you will be forwarded to a page that should walk you through step-by-step on how to print a return mailing label from your printer. If you do not have access to a printer I would advise calling customer service as I believe they will send you one once you have requested. Hope this helps!