I have just read bad reviews about Zulilly. I just ordered something for the first time. Should I cancel this order? Can I?

asked by Donna B. on 4/29/17

2 Answers
Thumbnail of user yenl1

After cancel your order, you will not see your money back to your bank account too. They captured $188.7 from my bank account when I click "confirm order". Then only one day after that I cancelled my order as Zulily is not a reliable site to shop. They helped to cancel my order immediately but never refund my money back to my account. I have been waiting nearly 30 days (from 11 April until now, 7 May 2017) but my $188.7 doesn't return back to my account. Whenever I contact them, they always confirm to me that they didn't capture my money. I have evidences, I still keep the photos of my order and photo of cancelled order, and all emails responded by Zulily to me, and my bank can be my witness to affirm that Zulily capture my $188.7 from my account at the time I clicked "confirm Order"

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Thumbnail of user avil11

Probably too late. Please make sure the items fit.

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