I placed and order on April 25, and you are still processing the order, I wanted the items for a destination wedding, I will not receive these items in time, I find this very uncacceptable, I could have bought similar items elsewhere and received them by now, this is unacceptable. Why the hold up? It would be nice to hear from you as to when I will receive the items. Not sure I will shop on this site again, by the time I receive the items they will be out of style. Just sayin,
Asked by Glenda F. on 5/26/2015
14 Answers
Bev O.5/26/2015
Glenda F- I think the reason for 5-6 delivery is because everything comes fro China. Duh, would NEVER order from Zulily again. As well, the blouse I ordered was CRAP!
TL K.5/26/2015
My 1st and last order did NOT come with a confirmation mail. I had to contact them and was told the merchandise comes from fulfillment house & once it gets to Zulily, they would send a shipping notice... which never arrived. The totally disappointing bras arrived 5 days later and I had to throw them out! Cheap crap and service!
Linda R.5/26/2015
I gave a poor review to Zulily for similar reasons. Unfortunately, you are probably up a creek and will be stuck with something too late that you have no use for. Write it off as a learning experience because most Zulily sales are final.
m-b-w- W.5/28/2015
Yes I know what your talking about they will not cancel or give you credit it happened to me. I know they will not accept returns. I really don't know how they are still in business the worse company ever.
Amanda N.5/27/2015
Best thing to do is contact customer service. Some of their vendors take a longer time than others. It's not necessarily about whether the vendor is in China. Of you contact customer service they may be able to issue a refund and/or give you more information about the shipment. It is noted that shipping takes a while, each item, when pulled up has a delivery time frame noted.
julia t.5/26/2015
I have been dealing with Zulily for quite a while. A couple of years. Their clothes are ok. I actually have a linen dress i love. However, a jacket i bought fron the same line, in the same color, is slightly dissimilar. Hardly noticeable. A pair of leggings much shorter than the image, another pair not shiny like the one in the ad. Also - they often dont give full view, and often use mannequins for models. Hard to asses items. Also, few back views and no cleaning details or leg lengths. I dont order for special events, just for uniqueness. Wont say i wont buy frm them again, but i have grown wary. The bra set of 6 - chheeeap! In all fairness, they did actually refund my money once, so i will just say, if u order, do so with caution.and last but maybe most important, products that come from china, are of the poorest quality. Id rather pay more for good quality.
Phyllis C.5/26/2015
You probably won't receive it in time. So, write zulily a letter telling them how unhappy you are. I did and received a full refund. The dress I ordered was awful and unwearable after waiting 8 weeks to receive it. Don't buy from them!
Pauline C.5/26/2015
You get great discounts from this company. If you need them right away don't order. I have had great luck with these website. Very few disappointments. They will tell you how their website works. You should check it out.
Mayra P.5/26/2015
I agree it is unacceptable however, this company stated to me that it takes long to receive items because the consumer is receiving it at such a low cost. Yay does that make sense to you, me either. Either you have the item or you don't. I would say you would have better luck buying what your looking for at a store where you can walk in and see the item.
JoAnne G.5/26/2015
I'm confused why someone is posing a question on this site, when it is obviously a question directed at Zulily customer service. Contact Zulily direct!
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