- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
1outlets.com has a rating of 2.5 stars from 584 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1outlets.com most frequently mention credit card, full refund, and total scam problems. 1outlets.com ranks 35th among Discount Shopping sites.
This company does not typically respond to reviews
1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
BUYERS BEWARE! This company is a big fraud. I would give them a zero if possible. I bought an item from their website at a cost of SGD172.24 and cancelled it before it was dispatched. I asked that the refund is credited back into my bank account. It's been 7 months now and after several emails and calls I still have not been refunded. I get the same default message whenever I call which is that the issue has been escalated to their finance department. Now when I call, it doesn't even go though any more. How can such a company be allowed to exist?
Thank you for the help. Being responsive to my reply and good at recovering situation of lost parcel. I have received the parcel on time. Once again. Thank you.
I found the communication I received throughout my purchase to very good and helpful in making use I was up to date with what was happening. Thanks for everything.
The items I purchased couldn't be shipped to me due to some unknown reasons unfortunately. But at least I got to receive an explanation and refund. Hope my next purchase would be smoother.
The service when ordered to confirm the order was prompt and friendly. The tracking on DHL was excellent. The packaging however, was very poor fo such delicate contents, which caused some damage.
Got the item in perfect condition. The item was legit and comes in a very protective wrapping. Tra king my parcel was a no problem at all due to online tracking aystem.
Tip for consumers:
It is legit
Products used:
Klean Kanteen Tumbler
1Outlets is a very reliable website. The team dealing with orders and clients' queries are A1. They follow up very closely on all your queries, and ensure that they meet your expectations.
My order was refunded. Even though, I had forgotten about the order, staffs did follow-up thoroughly until I received the refunded amount. Well done & Keep it up.
Yes, I got your confirmation email earlier. I really appreciate your effort to write me and make sure that I received it not everyone does that but you did and it made my day.
Team very kind with quick answer. I've ordered a battery for computer and after a while i've cancelled my order and since today i have my money back.
Thank you team
Was skeptical on my order but took the plunge. The constant updates and replies were good.
Lucky to know my product shipped out within Singapore itself. Got the item within 2 wks. So all is good.
Received my goods in a perfect condition, just took a bit longer then expected and i needed to pick my parcel up from the post office, it wasn't delivered to my house.
Got information and answer from red dot payment and your website very fast. Also, I got a phone call from you too now just wait refund from bank~ thank you!.
It took awhile for my order to arrived. When they arrived, it was a wrong products. So I was disappointed and I don't plan to buy again from the place.
The delivery of the product did take longer than I had anticipated, but to my follow-up I did get prompt and professional response. The product was as described and in perfect condition.
Your customer services agents have been excellent and everyone has been pleasant and made very quick replies. You definitely have a very friendly team. Kind regards.
Good prompt reply and services. Anyway, the delivery is too slow after the first delivery parcel missing. Overall still very satisfied with the service and product.
We orders an item and they cancelled my order and have not refunded me my money. I have called them several times all they say that they are processing but it's been more than 4months.
Good customer service, updated emails often about the shipment. Fast delivery, good packing, item received in good condition. Happy with their service:-)
Thank you so much. I am impressed with your kind word and the service and response I have received so far. I am looking forward to buy from you soon. Blessings.
There was very close follow up and updates during the delivery process. I am very very satisfied and will use your service again. Keep up the good work.
The product I ordered was no longer available from the supplier but my credit card was already charged. The refund was handled professionally and expeditiously by the staff.
I am very happy to receive an additional phone call as a confirmation. That's very nice indeed. I am more than happy to purchase more things from your company.
Both of my orders have been fully refunded because of non delivery due to Covid-19. They ve always and rapidely responded to my emails. Thanks for the good customer service.
Very helpful customer service - appreciate the honesty and integrity of the service. They communicated, offered and tracked a refund of my order swiftly and without problems.
Gain trust and grow your business with customer reviews.
