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1stDibs

Overview

1stDibs has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.

service
41
value
36
shipping
37
returns
31
quality
30
This company responds to reviews on average within 2 days
+51
How would you rate 1stDibs?
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Kentucky
2 reviews
0 helpful votes
Follow Tammy D.
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The on line experience of purchase has gone very well. Look forward to hearing from seller for shipping and arrival.

Date of experience: March 14, 2024
California
1 review
0 helpful votes
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Being forced into this survey I'm rather annoyed. The site is great!

Date of experience: June 7, 2024
GB
1 review
0 helpful votes
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It's easy
June 15, 2024

It's easy. I love the price comparison and the variety of options.

Date of experience: June 5, 2024
Washington
1 review
0 helpful votes
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It was easy to find the subjects of my interest. The site is user-friendly.

Date of experience: June 1, 2024
Florida
2 reviews
0 helpful votes
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Not a bad experience
December 28, 2023

Not a bad experience. Been watching this item for a while. Looking forward to adding it to my collection.

Date of experience: December 28, 2023
Germany
1 review
0 helpful votes
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Placing the offer was easy and fast
June 4, 2024

Placing the offer was easy and fast. Its my first time. Hoping offer gets accepted

Date of experience: May 25, 2024
Texas
1 review
0 helpful votes
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I lover 1st Dibs, especially how they photograph the jewelry making it easy to understand the item. Very easy to use interface. Great prices.

Date of experience: March 14, 2024
Iowa
1 review
0 helpful votes
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Easy process to navigate
February 13, 2024

Easy process to navigate. Sellers are always good to communicate with response to questions.
The FreeShip promo is a big plus.

Date of experience: February 13, 2024
Utah
1 review
0 helpful votes
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I gave an offer of $600 and you have stated my offer as $831.00 -- that is not correct as my offer was made in my comments -- Please correct.

Date of experience: January 7, 2024
Customer S. 1stDibs Rep
over a year old

Hello David,

We Appreciate Your Feedback and thank you for leaving a review on SiteJabber.

We're sorry to hear your experience did not meet expectations and want to help you resolve this issue. Please kindly note that we have reached out to you via email addressing this issue and sharing more information. A refund has been posted to your account so you may send a new offer of $600.00 to the seller to accept and proceed with checking out once more.

I hope this information is helpful and should you have any further questions, please do not hesitate to follow up with us within our email chain.

Best Wishes,
Michaela

Arizona
2 reviews
1 helpful vote
Follow Soapie P.
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Hi
John I'm sorry I'm writing to you so late. I know I was saying you wrapped so gorgeously
Thank you

+1
Date of experience: February 7, 2022