1stDibs has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.
The on line experience of purchase has gone very well. Look forward to hearing from seller for shipping and arrival.
Being forced into this survey I'm rather annoyed. The site is great!
It was easy to find the subjects of my interest. The site is user-friendly.
Not a bad experience. Been watching this item for a while. Looking forward to adding it to my collection.
Placing the offer was easy and fast. Its my first time. Hoping offer gets accepted
I lover 1st Dibs, especially how they photograph the jewelry making it easy to understand the item. Very easy to use interface. Great prices.
Easy process to navigate. Sellers are always good to communicate with response to questions.
The FreeShip promo is a big plus.
I gave an offer of $600 and you have stated my offer as $831.00 -- that is not correct as my offer was made in my comments -- Please correct.
Hi
John I'm sorry I'm writing to you so late. I know I was saying you wrapped so gorgeously
Thank you
Answer: Thank you for your inquiry! You can contact us Monday - Friday from 4am - 6pm ET, & Saturday - Sunday from 9am - 6pm ET. Our dedicated specialists are available via live chat (fastest response), email, and phone to help with answering your questions and assisting with any other concerns. Please kindly see this link attached for our direct to contact us: https://www.1stdibs.com/contact/ Kind Regards, 1stDibs
Answer: It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.
Answer: None all experience has been negative, it seems to be full of fraudulent activity
Hello David,
We Appreciate Your Feedback and thank you for leaving a review on SiteJabber.
We're sorry to hear your experience did not meet expectations and want to help you resolve this issue. Please kindly note that we have reached out to you via email addressing this issue and sharing more information. A refund has been posted to your account so you may send a new offer of $600.00 to the seller to accept and proceed with checking out once more.
I hope this information is helpful and should you have any further questions, please do not hesitate to follow up with us within our email chain.
Best Wishes,
Michaela